Data Operations Consultant

Contract type: 12 Month Fix Term Contract
Location: Alderley Park
Working style: Hybrid 50% home/office based

We have an exciting opportunity for a Data Operations Consultant to join our Brand, Marketing and Corporate Communications team. You’ll play a pivotal role in delivering marketing capabilities that support the Group’s brand and marketing function. This is an exciting opportunity to own and support the marketing data strategy, ensuring data-led marketing is embedded across the business. You’ll help maintain and build future capabilities in line with group strategy and priorities, ensuring marketing is delivered safely, efficiently, and effectively.

About the role

• Contribute to the end-to-end data journey from source to send – covering ETL processes, cross platform integration, data quality and robust pipelines to deliver automated engagement activity across multiple channels.
• Support and own the continuous improvements needed to streamline and improve process flows and create a robust scalable operation.
• Support the marketing channel and engagement strategy. Be responsible for the accurate and timely enablement of all marketing data.
• Work closely with the wider data and technology teams to achieve the marketing and engagement strategy.
• Understand and apply the GDPR regulations when gathering, storing and managing the Consumer data.
• Challenge the norm. Be proactive in approach to data process improvements.
• Own the data processes and documentation associated with all data management

About you

• Great stakeholder management and interpersonal skills.
• Experience or a keen interest in transforming large sets of customer, prospect data and policy data.

• An Interest or experience in customer segmentation, digital marketing and CRM platforms.
• Knowledge of or interest to learn SQL, ETL processes and the data journey across multiple platforms.
• Knowledge of PySpark and the Databricks environment would be advantageous but not essential.

If you think you would be a great fit for our team at Royal London but don’t meet all the requirements of the role, please get in touch as your application will still be considered.

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.