Client Consulting Senior Manager

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

What’s it all about?

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments.

The Senior Consultant will report into Visa United Kingdom & Ireland Consulting team to deliver projects for Visa clients in the payment’s domain.

Core responsibility of the Client Consulting Senior Manager will be to oversee consulting activities, delivering high quality consultancy engagements in the UK & I Cluster, building and nurturing fruitful business relationships between Visa and its key clients.

This role will manage internal and external project team members and assume responsibility for project budgets, including contributing to annual and longer-term consulting sales and delivery targets.

What we expect of you, day to day.

• Understand our clients’ business objectives, needs, plans etc.. in collaboration with the Account Management Team
• Identify opportunities and improvements to grow the business of our clients
• Develop and propose appropriate project approaches and business solutions to the clients
• Lead and manage the delivery of consultancy engagements to clients (as assigned)
• Lead and deliver projects through either self, other internal or external staff as appropriate
• Manage the delivery of analytics solutions and data insights together with our Data Science team
• Manage project costs to agreed budgets and timeframes and ensure high standard of delivery
• Develop Thought Leadership across a variety of topics including the future of payments and the UK&I banking ecosystem
• Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the sales and product teams as well as the Visa Innovation and Data Sciences team
• Build and retain Visa Consulting relationships to our key clients
• Support Visa Consulting and Analytics practice development by developing skills, tools and innovative methodologies at a personal and team level

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. 

Qualifications

What we'd like from you -

• Significant experience in retail banking and-or payment card industry and-or merchant retail business
• 5-10 years of experience in management consulting, with proven project deliveries and expertise in consulting methodologies
• Project experience in a digital and technology-driven environment
• High intellectual capability evidenced by strong analytical skills
• Comprehensive knowledge of data analytics methodologies and tools and the use of data insights for business growth in a digital and technology-driven environment
• Excellent client relationship management skills (also on senior executive level and across all levels of an organization)
• Strong sales orientation, experience selling major projects-ideas to senior management
• Excellent spoken and written command of English.
• Excellent presentation and communication skills (written and verbal) including an ability to comprehend and convey complex technical information
• Strong Business Acumen and Business Analysis Skills (research and analyze market and client information to tell a story)
• High levels of integrity and business ethics
• Willingness to travel where required.
• Willingness to maintain professional development.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.