Contract Lead (Capital works)

Places for People
London

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.  

So, what are you waiting for? Join a community that cares about you!  

More about your role

This role oversees the planning, supervision, and delivery of maintenance and refurbishment works on domestic and commercial properties. You manage contractor teams, ensure quality and compliance, control budgets and schedules, and maintain strong customer service with continuous improvement. You also handle contract documentation, inspections, and provide technical advice while supporting the team's development and contributing to asset management.

Covering the South East region , you will be responsible for the effective and efficient delivery of the groups repairs, maintenance and capital component upgrade work. You will take an active role around responsibility with CDM and H&S Management.

You will oversee contractor performance, ensuring all terms, SLAs, and KPIs are met while preparing and managing contract documentation. You'll control work programs and budgets, monitor site progress, and ensure compliance with regulations. Managing inspections, maintaining quality standards, and keeping accurate records will be key. You'll also provide technical advice on building maintenance and actively contribute to asset management discussions to drive continuous improvement.

The Essential Criteria for this role is listed below.

  • Proven experience delivering customer-focused services with a focus on continuous improvement.
  • Extensive experience coordinating and supervising work on both domestic and commercial properties.
  • Strong background in managing contractor to ensure service delivery, handle change, and support team development.
  • A driving license and access to your own vehicle is mandatory for this role.

More about you

You bring strong experience delivering customer-focused services with a commitment to continuous improvement. You've successfully arranged and supervised work on domestic and commercial properties and led contractor teams to ensure quality, manage change, and support development. You're skilled at prioritising tasks to meet targets, budgets, and deadlines. Ideally you hold (or are working toward) relevant qualifications such as an HNC or professional certifications, with the technical competence to commission and sign off work but hands on experience in project management is essential. Preferred skills include health and safety certifications like IOSH or NEBOSH, a solid understanding of value-for-money principles, and strong communication skills across all levels.

The benefits  

We are a large diverse and ambitious business, which will give you all the challenge you could wish for. 

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: 

  • Competitive salary, with a salary review yearly 
  • Car Allowance (Amount depending on engine size of vehicle)
  • Pension with matched contributions up to 7% 
  • Excellent holiday package – up to 35 days annual leave (including bank holidays) with the option to buy or sell leave 
  • Cashback plan for healthcare costs – up to £500 saving per year 
  • A bonus scheme for all colleagues at 2% 
  • Training and development 
  • Extra perks including huge discounts and offers from shops, cinemas and much more

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team [email protected]

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [email protected].

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Posted 2025-07-18

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