Product Specialist

A brilliant opportunity for a talented Graduate to work as a Product Specialist, joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This is an ideal time to join this growing organisation and be guided by some of the brightest minds in this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform.

Location: Central London– 3 days in office / 2 days remote

Salary: Competitive + bonus + healthcare, pension, etc.

Requirements for Product Specialist

• A minimum of a 2.1 bachelors from an internationally renowned University in a STEM or Law related discipline
  
• At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV)
  
• Basic scripting knowledge in Python or Bash
  
• Excellent customer-facing skills
  
• You have a sales spark - while this role isn't a focused sales role, this is required due to the nature of the role
  
• A motivated self-starter with a problem-solving attitude
  
• Strong aptitude for picking up technologies
  
• Ability to work with autonomy and as part of a team
  
• Great communication skills with fluent spoken and written English
  
• Fluent in Spanish (Business level) would be advantageous
  

Responsibilities for Product Specialist

• You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team)
  
• Manage live customer projects from planning to final review
  
• Provide customer training to new and existing customers
  
• Deliver workflow advice to customers using the product
  
• Identify significant new projects
  
• Basic troubleshooting, and escalation of issues to the tech team
  
• Gain an in-depth understanding of the company’s technology so you can advise customers how to import/export data
  
• Provide updates to the management team on accounts
  

What this offers

• Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates
  
• An exciting opportunity supporting projects on a machine learning platform
  
• A good remuneration and benefits package
  

Applications

If you and bilingual, have top academics and would like to apply, we would love to hear from you. Please ensure when applying you include your degree classification/GPA and your A Level grades (or UCAS equivalent) on your CV. Please send an up-to-date CV via the relevant link.

We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing [email protected] (if this email address has been removed by the job-board, full details for contact are available on our website).

Keywords: Entry-Level / Trainee / Graduate / Technology Solutions Specialist / AI Product Expert / Customer Success Specialist / Product Relationship Manager / Technical Sales Consultant / Product Advocate / Client Solutions Specialist / Technology Integration Specialist / Customer Engagement Specialist / Solution Architect / Software Engineer / Product Consultant / Customer Experience Manager / Technology Specialist / Product Liaison Officer / Sales Support Specialist / Implementation Consultant / Customer Technology Advisor / Python / Bash