Social Media Manager - Maternity Cover

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a ­­­­Social Media Manager to join our Marketing team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

InPost is the UK's fastest-growing parcel locker network and we're just getting started. We're looking for a Social Media Manager who doesn't just follow culture, they shape it. Someone who wakes up thinking about content, sees a trending audio at 7am and has a concept by 8am, and understands that a great caption is as important as a great creative.

This isn't a role for someone who wants to schedule posts and hit publish. This is for someone who wants to own InPost's voice, build a genuinely engaged community, and create the kind of content people actually want to watch, share, and talk about.

What you’ll be doing:

Strategy & Channel Ownership

• Own InPost's social media strategy end-to-end — from channel positioning to content pillars to KPIs

• Define and evolve our tone of voice across platforms, keeping it consistent, human, and unmistakably InPost

• Identify where we should be showing up and what we should be saying — and back it with data

• Stay relentlessly ahead of platform changes, algorithm shifts, and emerging channels

Content Creation

• Concept, brief, and where possible, create content in-house and with our Social Media agency

• Write sharp, engaging copy

• Collaborate with the agency to produce visuals that stop the scroll

• Turn the customer journey, product features, brand moments, and milestones into content that earns attention

Community & Growth

• Build and nurture a genuine community — respond, engage, spark conversations

• Grow our following organically through content quality and community management, not just paid push

• Identify and develop relationships with creators, partners, and brand advocates

• Monitor conversations about InPost and the wider parcel/logistics space — find opportunities to join in

Campaigns & Activations

• Lead social-first campaign concepts for product launches, partnerships, and brand moments

• Brief and manage external agencies and creators when needed

• Work cross-functionally with the wider marketing team to deliver integrated 360° campaigns

• Bring ideas that nobody else has thought of yet

Reporting & Insight

• Track, analyse, and report on performance — reach, engagement, follower growth, share of voice

• Turn data into decisions, not just decks

• Share learnings with the wider team to inform broader marketing strategy

What we need from you:

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

We’d be particularly excited to hear from you if:

• You live and breathe social -you are chronically online in the best possible way

• You have 3+ years of hands-on social media experience, ideally in a fast-paced brand or agency environment

• You have a portfolio of content and campaigns you're genuinely proud of

• You can write. Your copy is punchy, warm, and on-brand

• You know your way around TikTok, Instagram, LinkedIn, and whatever comes next

• You're data-literate and comfortable using analytics to improve what you do

• You're a self-starter who doesn't wait to be told what to do

• You can manage multiple projects at once without dropping the ball

• You're collaborative - you make the people around you better

• Experience in logistics, e-commerce, or a high-growth consumer brand is a plus, not a must

Perks of the job!

We love to reward our people for the great work they do:

Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
More time for you to relax, explore, and enjoy life.

Vitality Health Care
Stay healthy and happy with our top-notch health coverage.

Work from Anywhere – 4 Weeks per year
Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.

Enhanced Parental Leave
We support you during those precious family moments.

Volunteering Days
Take a paid day to make a difference in your community

Hybrid Working (Role suitability dependent)
We innovate, collaborate and optimise by coming together 3 days per week in the office

Bring Your Dog to Work Day (Every Friday)
Make every Friday pawsitively amazing!

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.