Event Cleaning Manager

Job Details

Event Cleaning Manager

Flexibility on working hours per week due to event schedule including working evenings and weekends regularly.

Up to £24.90 per hour, depending on experience

Are you an inspiring FM leader with a passion for delivering exceptional service in a world-class event environment? Do you thrive in fast-paced, high-profile venues where standards, professionalism, and client experience are paramount? We’re seeking a Event Cleaning Manager to oversee the cleaning contract at one of London’s most iconic Cricket venues.

What You’ll Do

• Oversee the day-to-day cleaning operations across the venue, ensuring consistently high standards that reflect the prestige of the location.
  
• Lead, manage, motivate, and develop a large and diverse team, ensuring compliance, engagement, and operational excellence.
  
• Deliver a proactive, solutions-focused service aligned with client expectations and event requirements.
  
• Lead cleaning operations during events, ensuring readiness, responsiveness, and flawless execution at all times.
  
• Coordinate staffing levels, workforce planning, and team briefings to meet varying event demands.
  
• Manage the cleaning contract budget to ensure profitable performance and effective resource allocation.
  
• Monitor financial performance, identify cost efficiencies, and produce accurate reporting for stakeholders.
  
• Build and maintain strong, trusted relationships with venue stakeholders, acting as the primary point of contact.
  
• Address operational challenges promptly and drive continuous service improvement.
  
• Lead, inspire, and develop both permanent team members and the wider event workforce.
  
• Oversee recruitment, training, development, and performance management to maintain a skilled and motivated team.
  
• Ensure world-class health and safety standards across all cleaning activities.
  
• Conduct regular audits and promote a robust safety-first culture throughout the operation.
  

What We’re Looking For

Essential:

• Strong experience in managing cleaning operations at a senior level
• Experience working within a sports stadium / large event venue
• Proven success leading large teams including event or seasonal scaling.
• Excellent client management and communication skills.
• Financial acumen with experience managing budgets and contract performance.
• A robust understanding of health and safety within soft services.
• Ability to thrive in a high-profile, fast-paced environment with multiple priorities.

Desirable:

• Previous experience working within a cricket stadium
• Exposure to other soft services such as security or front-of-house.
• Proven experience in service improvement, retention, or contract growth.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!