Communications Officer

Communications Officer

Salary: £35,850 (London) / £32,109 (National) per annum

Hours: 35 hours per week

Contract: Fixed-term (maternity cover until August 2027)

Benefits:

- 27 days’ annual leave + statutory holidays + three closures days over the Christmas period.
- Flexible working for all staff, including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family-friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.

For more information about our benefits, please visit our website.

Office locations: London or Bristol

Please note, the successful candidate will be expected to carry out two days of in-person working per week on average, which will include attendance at your office location.

Flexible working arrangements can be discussed and agreed with the line manager, subject to role and business needs.

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Communications Officer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website.

Interested in being a Communications Officer at the NHF?

Please select the Apply button and download the full job profile and person specification for this role.

Key elements of the role:

- You will have the opportunity to craft messages on our vital work, ranging from ending homelessness to building safety.
- You will be responsible for your own project areas, creating and implementing communications plans and strategies.
- You will manage your own newsletters and be responsible for content on the website for your projects.
- With your strong writing skills, you will take complex information and share it with our members.

The successful candidate will:

- Have experience of developing and implementing communications plans to support projects and campaigns.
- Be able to devise and deliver content and communications plans.
- Have excellent writing and copywriting skills.
- Be able to advise colleagues on how to communicate effectively with target audiences.
- Be skilled in summarising complex information into clear, coherent messages that different audiences can understand.
- Be capable of measuring communications impact and evaluating reach.

Equality, diversity and inclusion

The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff and is available on our website. We are proud to be an equal opportunity workplace, and we value the contribution each individual makes to our work.

We are committed to equality, diversity and inclusion, and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer

We are a disability confident employer and, if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.

Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations, such as high volumes of applications, we may be required to limit the overall number of interviews offered to both disabled people and non-disabled people.

In these circumstances, the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those who meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.

We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email the People team with your request or to arrange a time to discuss in more detail.

Our role profile and job advert can also be requested in large print or in an accessible format via this email address.

Completing our Application Form

To apply for this role, please complete our online application form. The application form includes your employment and education history, plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist candidates for interviews based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship

You must have the right to work in the UK, and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 31 May 2026

Interview date: w/c 8 June 2026