Operations and Management Leadership Roles

Production Operations Supervisor

Join our team and help orchestrate live and recorded productions in a dynamic broadcast environment! As Production Operations Supervisor, you’ll play a vital role in ensuring smooth operational delivery from our West London facilities, supporting multiple teams and driving continuous improvement.

Responsibilities

• Lead operational efforts for Chiswick productions, representing Production Operations in meetings and serving as key liaison with Production Management.
• Ensure clear communication of production information and event requirements across relevant departments.
• Collaborate closely with Production Resource, Technical Operations, London Bookings and Engineering teams to ensure event details align and updates are promptly shared.
• Support planning and delivery of gallery positions, studio rigs, production set-ups, and associated production needs.
• Verify resource allocation documents and systems to confirm appropriate coverage for productions and correct booking of Technical Operators and FACS testing requirements.
• Monitor bookings systems to confirm correct resource allocation, Technical Operator bookings, and FACS testing requirements.
• Maintain visible presence during live productions, supporting escalation, feedback, and issue resolution.
• Coordinate studio maintenance scheduling while respecting production requirements and communicating plans to relevant stakeholders.
• Ensure all studio maintenance, production activity, and operational deliverables adhere to Risk Assessments and Health & Safety standards.
• Coordinate allocation, bookings, and upkeep of green rooms, make-up rooms, and production support spaces.
• Support maintenance of service facilities, ensuring shared information areas remain updated with policies, guidance, and operational information.
• Identify operational or facility risks early and ensure appropriate action to protect live output.
• Assist with production confirmations, tracking call-time changes and overtime requirements as needed.
• Maintain accurate budget and cost tracking documentation, recording changes and approvals.
• Support coordination of freelance bookings, confirmations, availability, and operational updates for teams to receive clear documentation and production information.
• Support Production Operations Manager in documenting and distributing new workflows, system integrations, and technical facility updates.
• Assist with rollout of operational process changes, ensuring teams understand new systems and expectations.
• Provide guidance and development plans to support growth within the business for Production Operations Coordinators.

Qualifications & Experience

• Experience working in live broadcast, studio production, or production operations environments.
• Strong understanding of production workflows, studio operations, and live production processes.
• Experience supporting live sports or fast-paced multi-production environments (desirable).
• Strong problem-solving skills with confidence to escalate issues appropriately.
• Working knowledge of scheduling systems, production booking, and resource allocation workflows.
• Understanding of Risk Assessments, Health & Safety requirements, and safe production practices.
• Ability to collaborate across departments and build effective working relationships.
• Proactive and solutions-focused approach to supporting live productions.

Working Conditions

This role requires working onsite in our West London facilities.

Benefits

We offer thoughtfully curated benefits to support your well-being and professional growth.

Opportunities for Growth

We foster an environment where individuals can explore and grow into their best selves, providing opportunities for advancement within the organization.

Interested? We encourage candidates from diverse backgrounds and experiences to apply!