Education & Quality Officer

• Location: East London
• Job Type: Full-time

We are seeking an Education & Quality Officer to join our Professional Services Team within the Department of Law. This role is pivotal in supporting the delivery and administration of undergraduate and postgraduate programmes, ensuring quality assurance processes are upheld. The successful candidate will convey a positive image and provide efficient support, enhancing the educational experience for all students.

• Support the Programme Manager and academics in managing documentation for handbooks, module specifications, and programme approval forms, ensuring accuracy and timeliness.
• Facilitate the moderation and scrutiny of examination papers and marking guidelines, distributing exam paper templates to module organisers.
• Manage the exam timetable distribution, ensuring all marking and moderation support for modules is coordinated with academic colleagues and communicated effectively.
• Provide expert knowledge and support to students, fully understanding the Academic Regulations and their impact on individual cases.
• Administer academic misconduct cases, liaising with module organisers and relevant offices, ensuring student records are accurately updated.
• Coordinate and deliver the teaching timetable for all taught programmes, maintain data in timetabling software, and manage room bookings and AV provisions.
• Handle student module selections, ensuring timely communications and adherence to programme requirements.
• Act as secretary to the Subject Examination Board and the School’s Education Committee, preparing necessary documentation and managing meeting logistics.
• Participate in and support School and university events such as Open Days and UCAS activities.
• Develop and maintain sections of the Virtual Learning Environment, SharePoint, and the school's website as assigned.
• Liaise with partner Schools on joint and interdisciplinary degree programmes, coordinating responses to developments and amendments.

• Proven experience in educational administration, preferably within higher education.
• Strong understanding of academic regulations and quality assurance processes.
• Excellent organisational and communication skills, capable of managing multiple tasks efficiently.
• Proficiency in using educational technology and administrative systems (e.g., SITS, SharePoint, QMplus).
• Ability to work flexibly and collaboratively within a team, covering for colleagues and deputising for the line manager as needed.