Team Secretary

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people’s lives.

Team Secretary

Kingsmead Office - London based with a balance of home and office working

£32,257 - £33,955 per year

37.5 hours per week – 9:00am to 5:30pm

We have an opportunity for a Team Secretary to join our Housing Team based in London. In this role you will be working with the Head of Neighbourhood Operations and Regional Director to help support their day-to-day work, support with projects, organising diary commitments, managing emails and post, attending meetings to take minutes and actions, editing board reports, managing escalation processes, liaising with local teams to ensure key actions are completed, approving work items and recording performance information.

The ideal candidate will require a high degree of personal integrity and confidentiality to help support the Head of Neighbourhood Operations and Regional Director work which routinely include sensitive or confidential mail.

The role of Team Secretary will include:

• Coordinating administrative tasks, including communication to MP’s and their case workers
• Liaising with a wide range of internal and external stakeholders
• Collating performance information
• Supporting ad hoc projects
• General administrative tasks to include; meeting preparation, minute taking, accommodation and travel booking, ordering and internal post activities

Skills and experiences:

• Ability to multi-task and effectively prioritise workload to meet deadlines
• Excellent communication skills both written and verbal, confidently liaising with stakeholders at all levels
• Recent experience within a similar role in a housing or local authority environment would be desirable
• Excellent interpersonal skills allowing you to build strong working relationships
• A proactive working nature with the ability to work on your own initiative
• Proficient user of all Microsoft packages
• Occasional travel may be requirement of the role, therefore a full valid driving licence is desirable

Why work for us?

Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave

· A pension scheme with employer contributions from Sanctuary

· Life Assurance

· Employee Advice Service including counselling

· Cycle to Work scheme

· Voluntary health plans

· Employee discounts

· Wellbeing support and tools

· Employee recognition scheme

· Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

·£32,257 per annum (rising to £33,955 per annum after 12 months, subject to satisfactory performance)

Closing Date: 2 June 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [email protected]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at -

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.