Product Director

The ECA International Group has been a leader in global mobility for over 50 years. Combining the resources of the original ECA, Tracker Software Technologies, and our investment in Global Expat Pay, our proprietary software, we empower mobility and travel management departments for many of the world’s largest companies.

Providing software platforms and data to assist clients with various types of cross-border working—from long-term expatriate assignments to short business trips and remote workers—our teams operate across Europe, Asia, Australia, and the Americas, licensing mobility software and data to over 500 companies in more than 70 countries.

Following a change of ownership and an injection of private equity growth capital in 2023, we are embarking on a journey to rapidly transform and scale the business further. Leveraging our team’s unrivalled mobility and travel management experience, the best new talent, and the latest technologies, we are reinventing mobility software solutions for the next generation.

About the Role

We are looking for a Product Director to take ownership of our SaaS platform at a pivotal stage of its evolution. The product has been built from the ground up and has already made significant progress in the market. This role is about picking up the reins, deeply understanding what exists today, and helping drive the product forward into its next phase of growth.

Working closely with the technology leadership team, you will shape a clear product narrative, align commercial and technical priorities, and ensure the platform remains relevant, competitive and future-ready in an increasingly AI-enabled, data-driven world.

This is a senior, hands-on product leadership role suited to someone who can balance strategy with execution, vision with pragmatism, and innovation with real customer value.

Requirements

Key Responsibilities

Product Vision & Strategy

• Own and evolve the end-to-end product vision for ECA’s SaaS platform.
• Build a compelling product story that reflects where the product has come from and where it is going.
• Ensure the product is positioned for future market fit in a global, borderless environment.
• Translate company strategy into a clear, prioritised product roadmap.

Execution & Delivery

• Partner with engineering, data and AI teams to deliver high-quality, scalable product enhancements.
• Drive delivery in an agile environment, ensuring momentum is maintained and value is realised.
• Balance innovation with stability, ensuring the platform continues to perform as it scales.

Commercial & Market Alignment

• Work closely with the team to align product direction with revenue growth, customer acquisition and retention goals.
• Support go-to-market initiatives with strong product positioning, messaging and enablement.
• Monitor market trends, competitor offerings and emerging technologies to inform product decisions.

Customer-Centric Development

• Develop a deep understanding of customer needs, workflows and pain points.
• Use customer insight, data and feedback to prioritise improvements and new capabilities.
• Champion user experience and measurable customer outcomes.

Leadership & Influence

• Act as a senior product leader across the organisation.
• Communicate product strategy clearly to executive stakeholders, teams and customers.
• Foster a forward-thinking, future-focused product mindset across the business.

What You Bring

Experience

• Significant experience in senior product leadership roles within SaaS or platform-based businesses.
• Proven ability to take a product from early or growth stage through to scale.
• Strong experience working closely with commercial leaders and technical teams.
• Exposure to data-driven and AI-enabled products, with an understanding of how these capabilities create customer value.

Skills & Mindset

• Strategic thinker with a practical, delivery-focused approach.
• Strong storyteller, able to articulate product value, direction and differentiation.
• Comfortable operating in a complex, international and evolving market.
• Collaborative, resilient and comfortable driving change.

Why Join ECA?

• Opportunity to lead and shape a core SaaS platform with strong market traction.
• Play a key role in defining the future of a global, internationally focused product.
• Work with rich data sets and evolving technology in a forward-looking organisation.
• Make a meaningful impact at a business at an exciting point in its growth journey.

Benefits

Benefits

What’s in it for you

• Enhanced Stakeholder Pension Contribution
• 25 days annual leave
• Health, Life Insurance + EAP Wellbeing Support
• Eligible for Annual Bonus Scheme
• Long Service Awards
• ️‍♀️ ClassPass Membership
• Enhanced Family Leave
• Up to £1,000 per year for personal development & training
• Season Ticket Loan
• Flexible/hybrid Work Environment
• Cycle to Work Scheme
• Free Eye Test

Our Team and Culture

We are a super friendly team that thrives on collaboration and supporting each other. We cultivate an environment where everyone feels valued and empowered to contribute their best work, helping us to realise our ambitious growth goals and mission.

Our hybrid working structure includes spending around two days a week at our Head Office in Holborn, London, in a great space filled with creative, colourful.

Need a change of scenery? Our breakout areas have comfortable seating and cool décor where you can work in your own space. Not to mention, being in the hub of the West End, we’re surrounded by many cafes and restaurants and are just a hop, skip, and a jump from the tube.