Account Manager (FTC)
The Role
We are seeking an experienced integrated Account Manager to join us on a three-month fixed-term contract basis. We have multiple positions available across a few of our key client accounts.
The Account Manager will be the champion for delivering great work, on time and on budget. You will be responsible for leading the day-to-day of projects, acting as the client’s trusted partner and the go-to point of contact. You will work closely with creative, media, and strategy teams to deliver integrated solutions, leveraging WPP’s Open platform to drive efficiency and creative excellence. Your team will see you as someone that moves projects forward and champions a positive working environment that allows brilliant, AI-augmented work to flourish.
Key Responsibilities
Lead projects day-to-day, serving as the client’s first port of call and ensuring clear, decisive, and thoughtful direction.
Develop and maintain strong, trusted client relationships, gaining a deep understanding of their business, brand, pressures, and objectives.
Interpret, question, and challenge client briefs where necessary to ensure clarity and strategic alignment, inspiring breakthrough creative work.
Partner with creative and media teams to drive forward impactful creative, setting the work up for success and confidently selling ideas to the client.
Oversee project timelines and quality control, using healthy paranoia to ensure all work is on-brand, correct, and without error.
Manage project financials, including creating thorough cost estimates, managing budgets, tracking overburn, and handling reconciliation from client POs through to final invoicing.
Identify out-of-scope opportunities and negotiate project fees with clients where appropriate.
Build strong working relationships with internal creative, planning, and wider account teams to help drive the agency's culture and identity.
Effectively manage upwards, solving most problems independently but escalating to senior management when required.
Key Skills
Client Relationships: Proven experience in developing, maintaining, and extending client relationships, acting as a trusted partner who understands the client's business, goals, and motivations.
Integrated Project Management: Extensive experience leading complex projects at an integrated agency, with a great understanding of social, digital, CRM, and video production processes.
Creative & Strategic Acumen: A passion for creativity and the ability to think strategically, bringing insight to discussions and refocusing teams with strong persuasion and negotiation skills. You should be on the pulse of industry trends and creative technology.
Commercial Astuteness: Strong financial management skills, including experience with project costing, budget management, tracking profitability, and identifying commercial opportunities.
AI & Technology Acumen: A good understanding of how data, AI, and technology can enhance the creative process and campaign effectiveness. Familiarity with AI-powered workflows and platforms is a distinct advantage.
Stakeholder Management: The ability to build strong working relationships with multiple internal and external stakeholders, juggling numerous tasks at once and delegating effectively to ensure high-quality output.
Who Are We?
T&P, part of WPP, is one of the world’s leading full service creative and media agencies, connecting talent and tech to drive growth for brands. Formed by the integration of The&Partnership and mSix&Partners, it brings together content and distribution into a single, holistic end-to-end marketing solution. Backed by WPP and WPP Media and combined with the agility of an entrepreneurial Partner-led mindset, the multi-discipline agency spans four continents with 45 offices and over $1.2 billion dollars in billings globally. As an early adopter with the first ever AI-generated TV ad for Lexus in 2018, T&P is focused on harnessing AI across all its outputs with its 1,900 people already trained on WPP’s proprietary AI platform Creative Studio, to deliver enhanced outcomes for clients.
We believe in The Power of &, connecting talent & tech to fuel brand growth. Our teams blend creative, media, experience and technology specialists from across our marketing practices. The performance mindset of these teams optimises to business outcomes in every channel, fueled by the latest innovations in AI.
Ultimately of course, we are our people. They’re the most important part of our business, so we want to make a lasting impression on them in the same way they do on us, by striving to become the most important place in their careers.
That’s why we do our best to build strong communities around them; provide the best possible opportunities for them to develop & grow; and empower them to make a difference to their clients and the world at large. Our strengths often lie in our differences, so we challenge and champion each other and our clients, to be the very best we can be.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com .
T&P, part of WPP, is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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