Volunteer Counsellor

Job Description

CrossReach Counselling & Recovery is a values-led service providing high-quality therapeutic support to individuals facing emotional and psychological challenges. Through compassionate, ethical, and professional practice, we support people to navigate life's difficulties and work towards positive change, recovery, and wellbeing.

We are currently seeking qualified Volunteer Counsellors to join our team at the Tom Allan Centre in Glasgow. This opportunity is ideal for counsellors who are passionate about providing accessible counselling support and are committed to delivering safe, person-centred care.

About the Role

As a Volunteer Counsellor, you will provide professional counselling support to clients, working within CrossReach policies, procedures, and ethical frameworks. You will manage a caseload of clients, maintain appropriate records, attend supervision, and contribute to a supportive therapeutic environment.

Opportunities are available for both face-to-face and online counselling, and applicants must be confident in delivering counselling remotely.

Essential Requirements
* Qualified counsellor holding a recognised counselling diploma or degree.
* Registered, or eligible for registration, with a recognised professional body.
* Previous experience providing online counselling.
* Commitment to ethical and professional practice.
* Ability to maintain appropriate client records and case notes.
* Willingness to attend regular group supervision.
* Openness to and respect for CrossReach's Christian ethos.

Desirable
* Experience of working with Children and Young People (CYP).
* Additional therapeutic training or specialist counselling experience.

Support and Development

As part of our team, you will receive ongoing support and guidance to ensure you can practise confidently and effectively within our service. We will discuss:
* Your preferred volunteering hours and availability.
* The number of clients you can support.
* Supervision arrangements and clinical governance requirements.
* Any areas of professional interest or specialist experience.

Successful applicants will be required to provide details of their external supervisor.

PVG Membership

Following a successful interview, CrossReach will arrange a PVG Scheme Membership application or update as required.

Join us!

If you are a qualified counsellor with counselling experience and a passion for supporting people through life's challenges, we would love to hear from you.

Please note that this opportunity is only open to qualified counsellors. Students and student placement applications will not be considered.

CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better.

Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances.

As we do our work in Christ’s name you must be respectful of our Christian Ethos and be able to work within it.

This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.

We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.

If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on [email protected]

Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage.

ADDITIONAL INFORMATION FOR CANDIDATES

* Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process
* CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.
* Deadline: Posts close at midnight on the indicated date.
* Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain
* To view our accessibility statement, please click here. CrossReach Accessibility Statement
* Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrain” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message.
* Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates.
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* Amendments: Once you have submitted your application form, you will be unable to make any amendments.