Senior Instructional Designer

Oritain is the global leader in product verification, with locations in Auckland, Dunedin, London, Singapore and Washington D.C. Our vision is to be the source of truth in global supply chains and our mission is to harness science, technology and services to create a community of origin verified buyers and suppliers, protecting our people and planet.

Sustainability isn’t just about tackling climate change; it represents a growing conscience around our actions and the impact they have on people, animals and the planet. The personal, professional and governmental move to sustainable practice is driven by a desire to change our impact on the world, but we can’t do this without knowing the certainty of our actions. Transparency is one way of holding ourselves accountable, but for it to be effective, it must be underpinned by proven traceability. Our scientific traceability does just that. Working with Mother Nature, we help brands across fashion, food, and pharmaceutical industries verify the origin and authenticity of their products and raw materials. With this verified truth, brands are empowered to make changes across their supply chain to operate more sustainably and pass those assurances onto their consumers.

About the Role

As a Senior Instructional Designer, you will play a critical role in designing and delivering engaging, effective learning experiences that support the professional development of our global team and contribute to key organisational priorities. Using evidence-based instructional design methodologies, you will create innovative and accessible learning solutions across a range of modalities, including eLearning, instructor-led training, blended learning, microlearning, and more.

You will collaborate closely with subject matter experts and internal stakeholders to identify learning needs, develop high-quality training content, and continuously evaluate and improve learning experiences. This role is central to enabling a culture of continuous learning and supports the People and Culture strategy through impactful learning initiatives.

Key Responsibilities

Learning Design, Technology & Development:

• Conduct needs analyses and performance assessments to develop targeted learning solutions aligned with organisational goals.
• Design and produce engaging learning content, including facilitator guides, learner journeys, workbooks, eLearning modules, job aids, and assessments.
• Apply instructional design models (e.g., ADDIE) to ensure effectiveness, engagement, and accessibility.
• Recommend and implement strategies to evaluate learning outcomes through feedback, analytics, and performance metrics.
• Write clear, skills-focused content aligned with defined learning objectives.
• Stay informed on emerging trends and tools in learning and development, incorporating best practices into design and delivery.
• Continuously review and enhance training materials based on learner feedback and evolving business needs.

Collaboration & Stakeholder Engagement:

• Partner with subject matter experts, project managers, and business teams to gather content and align learning initiatives with strategic priorities.
• Present learning concepts and prototypes to stakeholders and incorporate feedback into final deliverables.
• Work collaboratively with teams across Sales, Marketing, Commercial Enablement, and People & Culture to ensure integration of learning initiatives with broader business strategies.
• Serve as an advisor on learning and development strategies and solutions.

Fostering a Learning Culture:

• Support the development of a continuous learning culture by promoting initiatives such as mentorship programs, knowledge-sharing forums, and learning events.
• Encourage employees to participate in professional development opportunities and support their growth journeys.

Skills & Experience

• At least 4 years of experience in instructional design, learning development, or a related field.
• A degree in a relevant discipline is a plus; equivalent practical experience is equally valued.
• Proficiency with learning technologies including Microsoft Office, eLearning authoring tools, video editing software, and Learning Management Systems (LMS).
• Strong understanding of adult learning principles and instructional design methodologies.
• Ability to manage multiple projects, balance priorities, and meet deadlines in a collaborative, solutions-focused environment.
• Excellent written and verbal communication skills with the ability to present complex information clearly and concisely.
• Creative and curious, with a passion for developing innovative learning experiences across various formats.
• Commitment to continuous improvement and openness to feedback from peers and stakeholders.
• Comfortable working both independently and as part of a cross-functional team