Site Reliability Engineer (SRE)

About Artificial

Help shape the future of specialty insurance

At Artificial, we’re building the next generation of technology for the specialty (re)insurance market. Our mission is to transform how brokers and carriers operate in complex markets by removing operational barriers and enabling smarter, faster decision-making.

We use modern technology to solve real challenges for some of the world’s leading brokers and insurers. By automating the repetitive and structuring the complex, we help our partners unlock new opportunities for innovation and growth.

You’ll be joining a collaborative team that values curiosity, ownership, and continuous learning. We work in an environment where ideas are heard, support is built-in, and outcomes matter. Everyone here has the chance to make a tangible impact on our products, our customers, and the industry.

In 2024, we raised £8M in Series A+ funding led by Augmentum Fintech, with continued support from MS&AD Ventures and FOMCAP IV. It’s an exciting time to join us as we scale our impact in London and beyond.

If you're looking to do meaningful work that’s already changing the industry for the better, we’d love to hear from you.

Our values

Operations at Artificial follow the DevOps methodology, and we strive:

• To reduce lead time from conception to deployment to feedback (think: Lean)
• To continuously improve operations (think: Kaizen, Toyota Way)
• To spread skills across the team (as per DevOps), discouraging knowledge silos
• To have the confidence needed to be ambitious and do what others can’t

You’ll be working with talented people, using the latest technology in an environment that supports learning. As an outcomes-focused business, taking ownership is not only expected but embraced, meaning the opportunity to create meaningful change is within your power.

About the role

You’ll join a team of a dozen full-stack engineers, all of whom are confident working with frontend, backend, and infrastructure. You’ll work on everything from our CI, to deployment, to architecture and security. Your responsibilities are:

• You’ll help to move us from continuous delivery and semi-continuous deployment to fully continuous deployment
• You’ll help put processes in place to support security standards and security best practices
• You’ll be instrumental in defining our long-term approach to availability/recovery SLAs
• You’ll chart a course for scaling up from tens of environments to hundreds of environments
• You’ll do this in a cost-effective way
• You’ll share what you know and what you learn with the team
  

About you

Essential:

• You have a demonstrable track record working in an operations or infrastructure-related role
• You thrive in a scale-up environment, where you'll have significant autonomy and space to make an impact
• You can communicate clearly to others about why you make your decisions
• You’re proficient with AWS (ECS, Fargate, cost management, etc)
• You’ve got real experience with Docker , Nix and Terraform
• You’re thoughtful about how you work, and terms like “DevOps” aren’t a buzzword job title but a meaningful theory of practice
• You’ve worked on recovery/incident management setups (e.g. PagerDuty or similar)
• You have a good handle on monitoring and visibility, and feeding that into the above
• You have experience working in distributed teams and know how to communicate asynchronously

Desirable:

• Haskell background (our CD server is written in Haskell)
• Experience with load and stability testing
• Experience with other cloud providers (e.g. Azure, GCP)
• Worked in a regulated industry (e.g. HIPAA, ISO 27k1, etc.)
  

Benefits 

• Competitive base salary
• Private medical insurance
• Income protection insurance
• Life insurance of 4 * base salary
• On-site gym and shower facilities
• Enhanced maternity and paternity pay
• Team social events and company parties
• Salary exchange on pension and nursery fees
• Access to Maji, the financial wellbeing platform
• Milestone Birthday Bonus and a Life Events leave policy
• Generous holiday allowance of 28 days plus national holidays
• Home office and equipment allowance, and a company MacBook
• Learning allowance and leave to attend conferences or take exams
• YuLife employee benefits, including EAP and bereavement helplines
• For each new hire, we plant a tree through our partnership with Ecologi Action
• The best coffee machine in London, handmade in Italy and imported just for us!
  
  

  We’re proud to be an equal opportunities employer and are committed to building a team that reflects the diverse communities around us. If there’s anything you need to make the hiring process more accessible, just let us know—we’re happy to make adjustments. You’re also welcome to share your preferred pronouns with us at any point.

  Think you don’t meet every requirement? Please apply anyway. We value potential as much as experience, and we know that raw talent counts.

  As part of our hiring process, we’ll carry out some background checks. These may include a criminal record check, reviewing your credit history, speaking with previous employers and confirming your academic qualifications.