Data Center and Facilities Engineer
- Assist with coordinating access to Data centers for both internal and external engineers/vendors.
- Implement controls to proactively monitor power, cooling, and environment events and create trend reports to address issues.
- Manage remotely and sometimes physically the installation of various cross-connects and carrier circuits. The engineer must have extensive knowledge of different cable types, including copper, fiber, twinax and AOC cables to efficiently troubleshoot circuit issues.
- Perform daily, weekly, and monthly inspections and maintenance of infrastructure supporting data center operations
- Analyse and resolve mechanical and electrical problems within the data centers.
- Supervise sub-contractors and ensure all necessary preventative maintenance and emergency repairs are scheduled and performed
- Directly interface with construction management teams, contractors, and consultants for all phased data center construction commissioning, including integration and testing of new systems while maintaining critical systems online
- Respond to Data Center and facility emergencies as required, on call 24/7 as needed. A majority if not all the work in production environments must be done on the weekends.
- Manage Data center work orders/tickets by completing necessary documentation and scheduling of resources. This duty includes reviewing and updating data center documentation and assessing risk to the business.
- Strong problem-solving and troubleshooting skills are necessary for all cable mediums
- 5+ years’ experience working/installing in both data center and facilities.
- 5+ years’ experience/knowledge of Data Center and Office electrical and mechanical systems
- Participate in 24/7 on call rotation with other team members
- Knowledge of Best Practices/Industry Standards
- Service Now/JIRA/Asset MGMT experience a plus
- Knowledge of server, network, and storage systems a plus
- Capturing and maintaining accurate inventory records of all equipment within data centers
- Ensuring compliance with cabling best practices, regulations, and standards
- Colocation knowledge and the innerworkings experience necessary
- Working knowledge of testing equipment for copper and fiber
- Rack/Stack and cabling various data center systems
- Service Now/JIRA experience a plus
- Excel/PowerPoint/Viso knowledge
- The ability to be proactive and reactive when the situation presents itself
- Research, evaluate, and make recommendations to reduce expenses.
- Evaluate offices and potential new offices prior to work commencing.
- Supervise office and equipment moves that require coordination with other teams.
- Coordinate efforts to ensure equipment and circuits are installed and properly working.
- Monitor the progress of orders.
- Upkeep of facilities hardware.
- Provide oversight, coordination, and records of facilities contractors for StoneX: HVAC, UPS, and emergency generator.
- Respond to facility emergencies as required. Participate in an on-call 24/7 rotation.
- Strong organization and time-management skills. A near obsessive compulsion to maintain accurate work records and event logs.
- Work with various recyclers for EOL equipment and other office equipment that is no longer in service.
- Ability to multitask and comfortable with changing priorities
- A flexible work schedule to work evenings, weekends & holidays when necessary. Compensation time will be provided.
- Excellent working knowledge of hosting industry and data center best practices
- Able to adhere to change control processes and willing to enforce data center security policies
- Experience with electrical systems maintenance or refrigeration systems, repairs, and troubleshooting, building controls, and safe work practices is necessary
- Hybrid
- Must have the ability to lift 50-75lbs
- Weekends and late nights
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