Senior Hardware Engineer (FTC)

Hybrid – London (at least 2 people on premise at any time)

This position forms part of an established technical support team operating Monday to Friday, between 08:00 and 20:00 .

Although the role will not involve working the full 12-hour period, engineers will be required to participate in a shared shift pattern to ensure appropriate team coverage throughout these hours.

Contract: 6-12 months

Role Overview

The Senior Hardware Engineer will be responsible for providing specialist technical support and maintenance across our Media clients Creative Media Systems environment, ensuring the reliability, availability and performance of critical post-production and broadcast infrastructure. The role will provide hands on support across Avid Nexis storage and infrastructure, Pro Tools audio suites, DaVinci Resolve project servers, Swift CG+ graphics systems and associated hardware, working closely with production and creative teams to minimise downtime and maintain operational continuity. This will include troubleshooting complex hardware and software issues, managing vendor escalations, supporting licensing and infrastructure requirements, and ensuring systems remain secure, compliant and fit for purpose.

The successful candidate will take ownership of the installation, configuration, maintenance and lifecycle management of hardware across its creative estate, including Windows workstations, Mac Studio hosts, CAR servers, storage infrastructure, mixing consoles and associated networking equipment. Responsibilities will include hardware procurement and deployment, rack and CAR installation, operating system configuration, patching, upgrades, connectivity and network segregation between production and corporate environments. The engineer will also support remote access technologies such as HP Anyware and Leostream, alongside enterprise storage and archive workflows, ensuring effective integration between systems and resolving technical issues across the wider infrastructure.

Working within an established support function operating between 08:00 and 20:00, Monday to Friday, the Senior Hardware Engineer will also contribute to technical projects, infrastructure upgrades, system migrations and the physical relocation of production equipment. The role may require occasional out of hours support to be shared amongst the team.

Essential Key Skills and Responsibilities

Essential

· Avid

· Pro Tools

· Swift GC+

· DaVinci Resolve

· Python

Desired

· Experience of DaVinci Resolve – collaborative Colour grading workflows

· Telestream Vantage, workflow automation, scripting and media processing

· AP Anyware (PCoIP) & Leostream

· Windows Server & MacOS Environments

· PowerShell & Python scripting

· Broadcast and Post Production infrastructure

Tools and Technology

· Avid Media Composer

· Windows & Mac OS environments

· HP Anyware (PCoiP) Leostream

· Dell EMC Isilon, BlackPearl, LucidLink. Signiant, Telestream Vantage

Experience

· A degree in Computer Science, Software Engineering, or a related field or similar work based experience.

· Proven experience as a Senior Software Engineer ideally with a focus on media-related projects.

· Very good working knowledge of standard software development frameworks, techniques and methodologies.

· Experience with providing coaching and mentoring

· Ability to work collaboratively in a team, contributing to the development of business scenarios.

· Knowledge of software development tools and technologies.

· You are flexible and curious in your approach

· Strong analytical and problem-solving skills

Benefits:

• 25 days holiday, plus bank holidays plus birthday paid each year

• Sick leave following probation

• Pension contribution is 10% employer from qualifying earnings following auto-enrolment after 3 months' service

• Private medical insurance via AX after 6 months of service

• Life assurance after 6 months' service

• Access to a free Eye voucher with Specsavers and a Flu vaccination with Boots

• Access to the cycle to work scheme

• Enhanced Parental Leave