General Manager

Perched above London's storied West End, Kitty Hawk invites you to escape to a world of understated elegance and breathtaking city views. Set atop Page 8 Hotel, just steps from Trafalgar Square - one of the capital's most iconic landmarks - our rooftop bar and restaurant offer an elevated retreat where time slows, and every moment is savoured. 

Step beyond the ordinary and immerse yourself in the city's most anticipated rooftop experience. Reserve your place and make London your own-from above. 

The General Manager of a restaurant is the most crucial position in the entire business. This role is about leading, developing, and coaching your team as well as creating memorable experience for team members and guests alike.

If this sounds like you then get in touch!

WHY WORK FOR ETM?

• Generous salary package (Based on experience)
• Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time.
• Your birthday lunch in your venue is on us
• 48 hours per week contract
• Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline
• Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates
• Generous contribution to your medical expenses such as dentists, opticians, chiropractors and therapy treatments
• 24/7 access to a doctor via phone or webcam
• An extra day of holiday added to your allowance each year you're with us , up to 5 extra days ( this is after 2 years service)
• Generous employee referral scheme: £400-£1000
• Discounted gym memberships and classes across London
• Money off your shopping at many high street stores

ABOUT US

ETM Group is a London based hospitality group with a rich collection of bars, restaurants and classic British pubs. We are all about quality, personality and memorable experiences for our guests.

Being part of our ETM family you must live by our EPIC values of Excellence, Passion, Integrity and Challenge, and you must be able to transmit these within the team.

ABOUT YOU

We are looking for an experienced General Manager who will be responsible for building the business and ensuring the smooth operational running of the venue as well as the management and development of your team. Creating an outstanding guest experience will be at the heart of what you do every day, so it's important that you share our beliefs and standards for excellence.

The ideal General Manager will have:

• A track record of exceptional performance in a high-quality venue.
• A drive for service excellence
• The ability to work autonomously as well as effectively alongside our head office operations team
• A passionate and inspiring attitude
• A strong grasp of day to day and annual financial aspects of the business
• A passion for the training and development of your team
• A forward thinking focus and a desire to build the business

We know hospitality can be hard work, but it's very rewarding! As part of the ETM family, we always pull together with smiles on our faces.

Why not check us out on social media? Search @ETMCollectionldn and @Sport_ldn on Facebook, Instagram or LinkedIn and find out what it's like to work with us.

ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.