Marketing & Engagement Manager

Job Details

London | £50,000 per annum

This is a unique opportunity to join at a pivotal moment, playing a key role in shaping the future customer experience within a high-profile global head office environment.

You’ll be instrumental in creating the building blocks of an evolving offer, working closely with clients and internal teams to craft experiences that resonate, inspire, and deliver commercial impact.

You will lead the development and delivery of strategic marketing and engagement initiatives that strengthen brand presence, drive meaningful interaction, and support business growth. From digital campaigns to on-site touchpoints, you’ll ensure every element of the customer journey is thoughtful, engaging, and aligned.

This is a highly visible, client-facing role where your ideas, energy, and ability to connect will be just as important as your technical marketing expertise.

Key Responsibilities

• Develop and deliver innovative marketing and engagement strategies aligned to business goals
  
• Play a central role in shaping and launching new concepts and customer experiences
  
• Drive engagement across digital platforms, campaigns, and on-site initiatives
  
• Create and oversee high-quality marketing collateral and promotional materials
  
• Lead content development, ensuring a consistent and compelling brand voice
  
• Manage social media channels, performance, and audience interaction
  
• Act as a key client contact: confidently presenting ideas and building strong relationships
  
• Collaborate across marketing, operations, and commercial teams to bring ideas to life
  
• Track performance and provide insight-led recommendations to continuously improve impact
  

About You

• Experience in a marketing, brand, engagement, or customer experience-focused role
  
• Background in food, hospitality, or premium consumer environments
  
• A natural communicator, confident, credible, and engaging in client-facing situations
  
• Creative thinker with a commercial mindset
  
• Highly organised with strong attention to detail
  
• Comfortable working at pace and adapting in a dynamic environment
  
• Excited by the opportunity to build, shape, and influence something from the ground up
  

This is more than a marketing role, it’s a chance to help define an experience, influence a high-profile environment, and leave a lasting impact from day one.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals
• Free on-site gym
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Please note: This role is contracted to weeks per year

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/1803/97901001/52787129/R/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!