Technician (Data & Analytics)

As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland. About the Organisation: PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future. We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services., As a Data & Analytics Senior Technician, you will play a key role within the Data & Analytics function, supporting the delivery of high-quality business intelligence and data solutions that underpin critical decision-making across the organisation. Working as part of a multidisciplinary team, you will contribute to the design, development and optimisation of data pipelines, data warehousing solutions, and business intelligence reporting tools. Your work will involve translating technical requirements into scalable data solutions, ensuring data is processed, structured and presented effectively to meet organisational needs. The postholder will collaborate closely with analysts, developers and stakeholders to support the delivery of innovative data solutions, contributing to both routine (BaU) services and wider digital delivery initiatives. This will include working within agile and DevOps environments, supporting delivery against defined project plans and milestones. You will also support the continuous improvement of data services, identifying opportunities to enhance performance, reliability and scalability of existing solutions, while maintaining high standards of data quality and governance.

We are seeking an enthusiastic and technically skilled individual with strong experience in data, business intelligence and analytics. You will bring:

• Demonstrable experience in developing and implementing data and BI solutions, including the design and build of data pipelines, data warehousing solutions, and analytical processing using modern tools and techniques
• Proficiency in SQL and Python
• The ability to analyse complex requirements and develop effective, innovative solutions to technical challenges
• Experience of working within data and digital delivery environments, with an understanding of agile or DevOps practices, and a proven ability to deliver work to agreed timescales and quality standards
You will also demonstrate:
• Excellent communication skills, with the ability to communicate technical information to a range of audiences
• Strong organisational and prioritisation skills, with the ability to manage competing priorities and deliver under pressure
• Attention to detail and focus on delivering quality outputs
• Strong teamwork with a willingness to share knowledge and learn from others
• A proactive and curious mindset
• A commitment to ongoing professional development
An interest in emerging trends in data and analytics, and a commitment to continuous service improvement, will be key to success in this role.
Public Services Delivery Scotland is a national organisation and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. PSD Scotland has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such aim to guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.