Ward Supervisor

Job Introduction

A role you can feel good about.

As a Ward Supervisor at Sodexo at Fortius Clinic, 66 Wigmore street, London, W1U 2SB , You will be in responsible for leading a team and managing daily cleaning operations to improve the quality of people's lives. Ensuring that your team creates a clean and sterile environment for the well-being and safety of patients, staff, and visitors is a critical role in preventing the spread of infection. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do: 

• Manage the Ward catering team, ensuring all shifts are sufficiently covered at all times; discuss any required changes with the Client Services Manager.

• Ensure that the quality of the catering service is maintained at the required level as set out in the SLAs.

• Assist in the preparation and serving of all patient, visitor, and staff meals at the required times, meeting the company’s standard and client satisfaction.

• Ensure high levels of customer satisfaction are monitored, measured, and managed.

• Aid the Client Services Manager with the recruitment of staff.

• Support line manager in carrying out appraisals, training, development, rewarding, and recognition of achievements.

• Adhere to all legislation, client, and company policies in the provision of the catering service.

• Ensure compliance with company purchasing policy.

• Assist with ordering, receiving, checking, and storing deliveries as required.

• Maintain a high standard of hygiene and cleanliness in food preparation and service areas, in compliance with Health and Safety regulations.

• Assist in stocktaking and ensure the security of stores during all working hours.

• Ensure the security of all the establishment’s provisions, equipment, and utensils at all times.

• Assist with weekly accounts in accordance with company policy.

• Organise weekly/monthly meetings with Sodexo staff.

• Complete all audit and quality standards documentation as required.

• Provide general assistance throughout the catering department as needed.

What you’ll bring:

• Essential:

  • Good communication skills

  • Great customer service skills

  • Proven track record in leading and developing a team

  • Ability to work well within a team

  • Good literacy and numeracy skills

  • Ability to understand and adhere to legislation at all times

  • Ability to understand detailed instructions

• Desirable:

  • Food hygiene level 2 or above

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment.
• Competitive compensation.
• Full training and full protective uniform supplied.

Ready to be part of something greater?