Senior Payroll Officer

London Borough of Hillingdon
Hillingdon, Greater London

Job Category : Human Resources

Location :London Borough of Hillingdon

Hours Per Week : 21.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £20.74

Description: As a Senior Payroll Officer, you will be part of a specialist payroll team responsible for delivering a wide range of payroll services. You will ensure accurate and timely salary payments, resolve complex payroll queries, and assist with system developments and improvements. Key Responsibilities: • Working with the team to ensure all employees are paid accurately and on time, every time. • Dealing with end-to end transactional payroll tasks, including managing absences, calculating gross to net payments, emergency payments and the occasional overpayment of salary. • Manage monthly payroll processes, including BACS transmission, RTI submissions and finance costings production. • Operate salary sacrifice schemes and resolve complex pay queries. • Assist with year-end procedures and in year pay awards. • Run payroll reports for accuracy checking, auditing and the provision of management information. • Liaise with accountancy staff for reconciliation/payment queries. • Provide professional guidance on HR pay and reward policies. Service Development & Improvement: Review payroll procedures and recommend improvements. • Assist with system development and upgrades. • Keep up to date with HMRC regulations and participate in project work • Have a sound understanding and knowledge of the council’s Pay, Reward and HR policies and processes and assess the impact of reward and benefits on employee engagement. Experience: • Significant experience with transactional payroll services and complex payroll queries, within a local government/public sector environment. Experience of Zellis, HCM Resourcelink payroll system, including experience of RRS and Power BI. Excellent IT skills, utilising all Microsoft office applications. • Knowledge and experience of public sector pension schemes and regulations, including the LGPS, Teachers and NHS pension schemes. Qualifications: CIPP qualification, evidence of CPD

1. QUALIFICATIONS

(list)

CIPP or CIPD qualification

Evidence of CPD

Recognised Management qualification

2. STATUTORY or ROLE SPECIFIC REQUIREMENTS

(describe)

Membership of a payroll or equivalent professional body

Ability to work flexibly to meet the needs of the service, in particular around the close of payroll and checking, this could include working outside of usual hours to meet payroll deadlines as required.

Ability to work as part of a rota to ensure cover during the agreed office working hours of 9am to 5.30pm

3. EXPERIENCE

(describe)

Significant experience working with a transactional payroll service.

Significant experience with working on complex payroll queries

Working with a team to complete an accurate and timely payroll

4. KNOWLEDGE & SKILLS

(list)

A good understanding of statutory payroll requirements and obligations.

A good working knowledge of Local Government conditions of service.

Ability to communicate and coach manager and employees in HR Payroll policies and procedures

A good knowledge of changers in legislation and how it impacts on HR and Pay

5. COMPETENCES

“Can do” positive attitude

Demonstrates a commitment to changing work practices and processes, and a willingness to try new ways of working or thinking.

Takes responsibility and delivers results

Adapts to changing demands to ensure that objectives are met, overcoming problems and making well considered decisions.

Team working

Acts as a role model to others in the team, sharing knowledge and experience when necessary, whilst respecting and valuing the contribution other team members’ experiences can bring.

Communication

Demonstrates well developed written and verbal communication skills; and the confidence to present reports and verbal accounts credibly to a variety of different audiences.

Customer Care

Develops contacts and relationships with customer/ client groups, regularly reviewing service delivery and taking responsibility to ensure quality service provision.

Takes ownership of personal development

Takes action to develop own and others’ capability and knowledge by promoting and supporting developmental opportunities to improve performance.

Posted 2026-06-06

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