Senior Study Support Nurse - 12 month contract

uMed
London


What is uMed?

The process of conducting clinical research is incredibly expensive and time-consuming, limiting our efforts to find answers to the world's most important medical challenges. uMed is a clinical research network fit for the 21st century, underpinned by cutting edge technology that connects patients, electronic health data and research groups across the world. Our rapidly growing network covers over 350 GP sites in the UK representing over 3,500,000 patients as well as a network of US healthcare providers representing a further 3 million patients. uMed was founded by an NHS doctor and is backed by UK and US venture capital.


What patients think of uMed
“ When I first got the message from my GP I wasn’t sure if I was going to sign up as I’m not very good with the internet.
But I called the Helpline and the uMed Nurse explained everything to me and I’m really happy that I called. I’m looking forward to being part of Access PD “

Lorraine - participant in Access-PD, a uMed Cohort in Parkinson’s Disease

Equal Opportunity Employer

We believe in the skills and potential of everyone, regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, you!'

The Role: Senior Study Support Nurse

We are seeking a compassionate and talented individual to join our team on a 12 month contract. You'll play a key role in the Patient Services team with the following responsibilities:

  • Taking a leadership role within the Patient Services team to support and guide the Help Desk team & screening nurse team.
  • Conducting nurse screening calls to establish patients eligibility to a study
  • Providing accurate records of study progress for sponsor review
  • Attending meetings with study sites to track patient progress in study
  • Providing guidance to study support specialists working on the helpdesk
  • Following up patient queries
  • Maintaining strict confidentiality regarding personal information in accordance with the Data

Protection Act

  • Role modelling patient centred approach to wider uMed team members.
  • Ensuring clear and accurate records are maintained
  • First line of support for Patient service team queries
  • Undertaking supportive tasks delegated by the Director of Patient services

We’d love to hear from you, if you are an experienced Study Support Nurse who has a passion for research, innovation and striving for excellence in patient experience and outcomes. The ability to seek solutions to barriers and ensure patients are, at all times heard & valued is imperative to this role.

Your main tasks will include screening participants for a variety of trials, providing training and support to trial participants and communicating with the multidisciplinary team. To succeed in this role you should show an ability to provide and receive complex, sensitive information, gain cooperation where required and overcome barriers to understanding, by possessing excellent communication and interpersonal skills.

This is a 12 month contract, 40 hours per week role.

We work remotely with an in-person team day every quarter in London.

Requirements

Essential Requirements:

● Nursing & Midwifery Council Registered Nurse

● At Least 2 years previous experience of Managing a team

● Enhanced DBS Check will be completed

● Certification in Good Clinical Practice

● Excellent communication and IT skills

Benefits

Life at uMed

No matter what an organisation is trying to achieve, success or failure is inextricably linked to the people within it.

At uMed we punch well above our weight due to the quality of the team we have built, and their dedication to our shared vision. Recognising this dedication, we are constantly evolving our rewards and benefits package. Here are some highlights!

- 25 days holiday

- Fully remote working

- Quarterly team meetings

- Job Type: 40 hours per week

- Competitive Salary

- Pension Scheme

- Home Equipment Allowance

Posted 2025-07-14

Recommended Jobs

EAP Tutor

Connaught Resourcing Ltd (Education)
London

EAP (English for Academic Purposes) Tutor Private Fifth and Sixth Form College London September 2025 Connaught Education is working in partnership with one of the most renowned and highly successful…

View Details
Posted 2025-07-02

Creative Art Teacher Wanted - High-Performing School in...

Perham Education Partnership
London

Creative Art Teacher Wanted – High-Performing School in Ealing – September Start A high-performing and creatively driven school in Ealing is looking to appoint an inspiring Art Teacher for a Sep…

View Details
Posted 2025-05-25

Audit Manager

IPS Group
London

Internal Audit Manager required by a leading specialist global Insurance business Supporting the Group head of Internal Audit, UK Head of Audit and wider team your responsibilities will include: …

View Details
Posted 2025-06-11

Solution Engineer

C3 AI
London

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, d…

View Details
Posted 2025-07-06

Clinical Psychologist

Active Care Group
London

Come and join one of the UK's largest providers of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. At Chislehurst Neurological Rehabi…

View Details
Posted 2025-06-30

Veterinary Surgeon - SW London

GLG Vets
London

Job Overview If you're an experienced veterinary surgeon seeking a new challenge in SW London, this role offers an ideal balance of support, development, and autonomy. You’ll be working alongside a…

View Details
Posted 2025-07-15

General Manager - UK

Collège Financement Participatif par France FinTech
London

Back to job listings See All of Swan's Job Listings General Manager - UK London Full-Time Apply Now About Swan is Europe’s embedded banking specialist. We empower software compani…

View Details
Posted 2025-07-02

Customer Support Specialist

Kroo Bank Ltd
London

What We’re All About at Kroo Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve …

View Details
Posted 2025-06-11

Electrical Design Engineer

ENG Bauen Ltd
London

Electrical Designer | Oil & Gas, Petrochemical, Energy Permanent Position | Hybrid ENG Bauen, is excited to present a fantastic opportunity for an Electrical Designer to join a multidisciplinary…

View Details
Posted 2025-07-04

Associate Lecturer - Criminology, Criminal Justice & Law...

Arden University
London

Average weekly hours (not guaranteed): Up to 16 hours School: School of Criminal Justice Department:  Criminology, Criminal Justice & Law Working model: On-site based from our Ealing camp…

View Details
Posted 2025-07-08