Lead Customer Success Manager

Hexwired Recruitment Limited

London

Lead Customer Success Manager – London | £40k - £60k

Hexwired has partnered with a company who are an AI Start up and are already excelling in their field. They are looking for a Lead Customer Success Manager based in London who will help to build a product that customers trust within a company built on AI.

The main responsibilities for the Lead Customer Success Manager in London are to own relationships with the company’s clients once they begin using the platform.

Requirements

* 3+ years in a client-facing B2B SaaS role.

* Proven ability to build with AI tools—designing and deploying workflows/automations that solve operational problems.

* Experience managing high-value client relationships and driving product adoption.

* Track record converting pilots to paid and maintaining strong retention.

* Comfortable with technical concepts (APIs, integrations, data imports/exports, webhooks).

* Strong diagnostic skills and methodical root-cause analysis.

* Excellent written/verbal communication; able to explain technical topics to non-technical audiences.

* Thrives in a fast-moving early-stage startup environment.

The salary for this Lead Customer Success Manager role will be £45,000 - £60,000. The company is rapidly expanding and are at the forefront of their industry. They are looking to pay circa up to £60k along with an excellent benefits package. If you’re interested in this Lead Customer Success Manager role in London, please apply.

For more information on this role, or any other jobs across; Embedded, C++ programming, Embedded Linux, Golang Development, Machine Learning, Data Science or Simulation contact us today

Posted 2026-09-18

Recommended Jobs

Wealth & Asset Management Consultant - Managing Principal / Director level

Capco

London

Wealth & Asset Management Discretionary / Advisory Specialist Location: London (Hybrid) | Practice Area: Wealth & Asset Management | Type: Permanent Shape the future of Wealth & As…

View Details

Posted 2026-09-18

Dermatology Consultant

Athona Group

London

We have an exciting opportunity for a Dermatology Consultant to work with an NHS Trust in the London area. This full-time locum position is based in a acute setting, covering day clinics 4 days a wee…

View Details

Posted 2026-06-24

Associate Business Consultant - Life Sciences Content

Veeva Systems

London

Veeva Systems is building the industry cloud for Life Sciences to help companies work in a more efficient and connected way. Learn more about our products, vision and values, and status as a public b…

View Details

Posted 2025-09-21

Senior Software Engineer - Recommend Team

Wise

London

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another c…

View Details

Posted 2026-09-18

Business Analyst

Tria

City of London, Greater London

Business Analyst | London | Hybrid | up to £55k I'm working with a well-known international retail business that's looking for a Business Analyst to join a small, highly visible team supporting chang…

View Details

Posted 2026-09-12

Fixed-Term Live-out Nanny in Lambeth, London, Job ID J224F4

Little Ones UK Ltd

Lambeth, Greater London

A caring and experienced Fixed-Term Live-out Nanny is sought by a family in Southeast London to provide dedicated care for their 11-week-old baby. The family needs someone proactive and supportive,…

View Details

Posted 2026-08-24

Part-time Housekeeper-Cook, Job ID J21EA5

Little Ones UK Ltd

Chiswick, Greater London

A lovely family based in Chiswick, London, is seeking an experienced Housekeeper-Cook to help maintain their high-standard private residence and prepare meals for the family. The ideal candidate w…

View Details

Posted 2026-07-27

Accounting Job - Mandarin speaking Finance Assistant (Accounts Payable) - London - wm

People First Recruitment

Central London

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news: Your New Job Title: Mandarin speaking Finance Assistant (Accounts Payable) , London The …

View Details

Posted 2026-03-24

Experienced Foreign Exchange Sales (Hiring Immediately)

Ballinger Group

Mayfair, Greater London

Ballinger & Co. is an independent provider of foreign exchange risk management and trading services to financial institutions and corporate clients with large and complex FX requirements. Our team…

View Details

Posted 2026-03-18