Senior Manager, Learning & Capability Agile Delivery Team

Job Title:  Senior Manager, Learning and Development Agile Delivery Team

Location:  Birmingham, Bristol, London, Manchester 

Join BT as a Senior Manager, Learning and Development Agile Delivery Team

About People & Culture Team
The BT People and Culture team is dedicated to fostering an inclusive, innovative, and engaging work environment where every employee can thrive. We focus on attracting, developing, and retaining top talent, ensuring that our workforce is equipped with the skills and support needed to drive our business forward. By championing diversity & wellbeing, promoting continuous learning, and being focused on delivering value for our organisation, we create a culture that empowers our people to deliver exceptional results for our customers and communities. Aligned with BT's vision to "connect for good," we amplify the power of people and technology to help solve some of the UK’s biggest challenges and build meaningful connections. 

Why This Job Matters:

This will be a critical role in building the Learning and Capability community of practice at BT. This role manages the flexible pool of Learning & Capability Specialists, Professionals, and Deployment Managers. The pool manager will be responsible for all line management responsibilities: managing performance, coaching, upskilling, career development and team engagement and capability, embedding the state-of-the art learning practices in the team. 

What you'll be doing

• Leads and manages a team of Learning & Capability Specialists, Professionals and Deployment Managers.
• Develops and implements strategies for continuous growth and development of the team.
• Provides coaching, mentoring, and performance management to ensure high levels of team performance.
• Oversees career development, team engagement, and capability building initiatives.
• Collaborates with product owners to understand day-to-day task assignments and support team members in their execution monitoring and ensuring balanced utilisation of resources.
• Stays updated with industry trends and best practices in learning and development and drives upskilling and capability building in the BT Group Learning community.

Skills and Experience You’ll Need: 

• Strong leader of people and proven track record of building high performing teams and strong succession.
• Adept in developing and implementing strategies for continuous growth and development of the team.
• Skilled coach, mentor, and driver of performance to ensure high levels of team performance.
• Collaborating and working with Agile squads and product owners to understand day-to-day task assignments and support team members in their execution.
• Acting as a trusted advisor and building strong relationships with colleagues and the business.
• Experienced in identifying, evaluating, and managing risks, capacity planning and prioritising of work and resources.
• Commercially astute and able to speak the language of the Business and ability to use deep business knowledge to inform decision-making.
• Adept at leveraging external research, insights and trends to develop colleague centric, innovative learning interventions that are deeply connected to the business strategy and context.
• Sound experience with behavioural science and behavioural change management and translating that into practical interventions.
• Track record of building strong, credible relationships with senior stakeholders and successful at influencing and gaining buy in.
• Data and insight driven, with sound experience of translating into compelling narratives to drive decision making and influence outcomes.

Benefits 

• 15% on target bonus 

• Health Care 

• Car Allowance 

• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% 

• From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up

• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more

• 25 days annual leave (not including bank holidays), increasing with service 

• 24/7 private virtual GP appointments for UK colleagues 

• 2 weeks carer’s leave 

• World-class training and development opportunities 

• Option to join BT Shares Saving schemes

A Few Points To Note: 

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. 

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. 

Don’t Meet Every Single Requirement: 

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.