Chief of Staff - CTO

At Virgin Media O2 , technology is at the heart of everything we do, and our Chief Technology Officer (CTO) is driving the strategy that keeps us ahead. We’re looking for a highly motivated, strategic, and commercially savvy Chief of Staff to partner with the CTO and the wider technology leadership team!

In this pivotal role, you’ll combine critical thinking, operational excellence, and executive advisory to assist the CTO in prioritizing key aspects. You’ll act as a trusted partner, driving alignment across the technology function, ensuring effective governance, and representing the CTO in key internal and external engagements.

You’ll translate ambitious goals into clear, actionable initiatives, oversee the operating rhythm of the CTO organisation, and provide high-quality insights to support executive decision-making. You’ll work closely with stakeholders across the business and shareholders, balancing priorities, budgets, and resources, while helping shape the CTO’s external voice through thought leadership and engagement.

This is a role for someone who thrives in a fast-paced, complex environment, enjoys influencing at the highest levels, and takes pride in enabling a high-performing technology organisation to deliver its most impactful work.

**Please note that this roles is based at our Paddington office**

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person!

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Proven experience in technology, strategy, operations, or executive communications.
• Strong commercial foresight and understanding of business drivers.
• Proven ability to influence at senior levels and manage complex stakeholder relationships.
• Exceptional written, verbal, and interpersonal communication skills.
• Strong analytical and problem-solving capabilities.
• Highly proficient in Microsoft Office (PowerPoint, Excel, Word, Teams).
• Experience with digital collaboration tools and agile ways of working.
• Ability to work with integrity, discretion, and sound judgment.

The other stuff we are looking for

We'd also love you to bring;

• The ability to enable the CTO to focus on strategic priorities, confident in operational execution.
• An approach that ensures the technology organisation operates with clarity, alignment, and efficiency.
• Skills to elevate the CTO’s external visibility and influence through impactful engagements.
• The experience to act as a trusted advisor, internal operator, and external amplifier of the CTO’s vision.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include two stage interview process including a psychometric and case study.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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