Logistics Operations Engineer

Join Our Team as an Operations Engineer

Welcome to Your Next Adventure!

At our organization, we believe in creating the extraordinary. Behind our vast portfolio of iconic content and beloved brands are the storytellers , creators , and dreamers who bring our characters to life and shape the future of entertainment.

We offer career-defining opportunities, thoughtfully curated benefits, and the tools to help you grow into your best self. Here, you are supported, celebrated, and empowered to thrive.

Your New Role

As an Operations Engineer, you will focus on networking, international satellite & fibre methodology, and compression & distribution technologies. Reporting to the Senior Director of Distribution Engineering, you will play a critical role in monitoring and supporting our global television distribution infrastructure and live events output. You will be part of a Tier 1 operations support team, expected to possess a versatile skill set and the ability to remain calm under pressure.

Your Role Accountabilities

• Monitor all channels to ensure seamless operation.
• Manage switching of transmission systems during normal and emergency conditions.
• Respond to affiliate inquiries and maintain ongoing communication with customers.
• Serve as a liaison between support teams and customers.
• Initiate critical outage situations and manage incident tickets.
• Liaise with third-party providers during fault investigations.
• Provide input and reports on transmission system reliability.
• Check the health of distribution equipment routinely.
• Identify and address potential risks in the distribution infrastructure.
• Assist with training and development of Distribution Staff Members.
• Create and update documentation and procedures.
• Implement changes to distribution infrastructure as needed.

Qualifications & Experience

• Experience in a broadcast, media, or telecommunications environment.
• In-depth knowledge of television distribution systems and standards.
• Working knowledge of digital baseband signals and TCP/IP network concepts.
• Experience with SMPTE 2110 and television distribution systems.
• Ability to operate test and analysis equipment.
• Expertise in troubleshooting signal quality issues and systems integration.
• Computer literacy with excellent communication skills.
• Willingness to work overnight, weekends, and rotating shifts.
• Ability to communicate technical matters to diverse audiences.
• Must be able to independently research and resolve trouble tickets.

Working Conditions

This role is advertised as Onsite , meaning all working hours will be carried out at the workplace. The organization reserves the right to change this working agreement as necessary.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and growth.
• A supportive and inclusive work environment.

Opportunities for Growth

We are committed to your professional development and offer numerous opportunities to enhance your skills and advance your career within our organization.

Championing Inclusion

We embrace the opportunity to build a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of any protected category.

If you require adjustments or accommodations during the application process, please let us know.

We look forward to welcoming you to our team!