Headwaiter / Headwaitress

The Gherkin  is an iconic London landmark in the heart of The City of London. Our venue is located at the top of this iconic building, on levels from 37 to 40. We are famous for our corporate events, beautiful weddings, private dining events with a spectacular view as well as delicious food, famous Champagne and cocktails served in our Helix Restaurant and Iris Bar on top of the building over the weekends.

Please follow the link below to visit our website:

As a Headwaiter/Headwaitress you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 30 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue
• Tronc and overtime paid

Job Description

APPLLICANTS MUST HAVE VALID RIGHT TO WORK IN THE UK!

We are looking for an experienced and dedicated  Headwaiter/Headwaitress  to lead our Waiting Team and assist with service during events, private dining dinners, restaurant, bar and lounge service. You will be required to run sections during restaurant service as well as assisting high-end events.

Job Type: Full Time

Hourly Rate: up to £16.00 per hour

Key Responsibilities:

• Provide exceptional service to our guests
• To successfully participate in the delivery of all food and beverage services
• Take part in the setup of all events 
• Nurture and develop new waiters and commis waiters
• Adhere to all company policies and departmental procedures/trainings
• Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
• Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary
• To ensure that all legislative and Government guidelines are adhered to, including The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility including all other requirements as described in the Searcys Health & Safety Policy

APPLLICANTS MUST HAVE VALID RIGHT TO WORK IN THE UK!

Qualifications

• Excellent communication skills
• Hands on and proactive approach
• Able to work autonomously and as part of a team
• Passion for food and beverage
• Excellent time management
• Strong organisational skills

Additional Information

Searcys , Britain’s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International.

Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.

If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team!