Procurement Category Manager - Home Claims

Hastings Direct
London

Job Title: Procurement Category Manager - Home Claims


Location: Leicester, London or Bexhill (Hybrid)




Welcome to Hastings Direct - Pam Angel - HR Director




We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.




We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.




We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you.




Role overview




As our Procurement Category Manager, you'll be working across our Home Claims category to deliver procurement projects, manage contract risk, governance adherence and drive innovation and improved value from suppliers. You'll also develop and deliver ambitious category plans, taking a highly proactive approach to identifying and prioritising opportunities, driving business engagement and researching latest developments, key players, innovations and opportunities.

The Home Claims category includes building repair, flood damage, content validations and a range of other services combining both technology and third-party professional service agreements.




Job details - you'll need to have demonstrable experience in:



  • Creating and delivering against ambitious Category plans, identifying opportunities to deliver savings, increase value, improve service outcomes and managing risk, whilst working in partnership with key stakeholders

  • Running procurement activities end to end (tender/auction, negotiation, due diligence contract drafting and negotiation, through to completion, and liaising with legal to support stakeholders in a smooth contracting process, with key clauses and outcomes clearly understood

  • Building strong partnerships with key stakeholders in the business, ensuring early engagement, making the process easy for them, with clear inputs, deliverables and acceptable turnaround times for completion of procurement activity

  • Onboarding, implementing and negotiating best commercial outcomes with suppliers, balancing cost with service level, risk, tenure and alignment of long- and short-term organisational goals and ensuring a clear implementation plan is in place and tracking benefits were delivered

  • Working in partnership with suppliers and supplier managers in the business to identify future opportunities to drive cost reduction, efficiency, drive transformational innovation or improve commercial outcomes

  • Providing transformational leadership and development of direct reports, setting and managing delivery against stretching objectives






Essential skills/experience:



  • Significant relevant experience in a Category Management role

  • Skilled negotiator with exceptional commercial mindset - able to showcase previous experience of being able to understand complex commercial issues and driving negotiations to conclusion in a timely manner with attention to detail

  • Strong communication, presentation and influencing skills, with demonstrable experience of being able to manage multiple projects to conclusion in an effective manner






The interview process




Our interview process involves the below:

  • Recruiter screening call

  • 1st stage interview with hiring leader

  • 2nd interview with hiring leaders & director level leader






As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website.


Regrettably we are unable to offer sponsorship for this role.




Benefits: in addition to a competitive salary and £5k car allowance you will also receive…


Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail


Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus


Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen


Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support


Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….

Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Posted 2025-07-02

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