Content Operations Assistant - London, N1C 4AG

Content Operations Assistant - London, N1C 4AG, United Kingdom

The A Side: A Day in The Life

Mercury Studios is a multi-faceted content studio established to develop, produce, globally distribute and invest in innovative, music-rooted storytelling across a range of media including film, television, podcasting, publishing and live-streamed performance. 

Taking its name from the iconic Mercury Records label, Mercury Studios is powered by Universal Music Group and creates an open space for experimentation to unleash and amplify both emerging and established artists. With offices in London and Los Angeles, Mercury Studios harnesses its established relationships with best-in-class talent from music and film, seamlessly bridging the two worlds to create a completely distinctive community of trailblazers driven by original IP, innovation and collaboration. 

The B Side: Skills & Experience

• Focus on the recently acquired Historic Films Archive catalogue, in areas such as content logging, license reports, metadata creation and asset transfers.
• Develop expertise of content management systems and workflow processes within the Mercury Studios/UMG & Historic Films Archive ecosystem, ensuring continued accurate reporting and revenue recognition.
• Liaise with internal teams in addition to external HFA colleagues to establish a cohesive and transparent workflow.
• Resolve content issues accurately, ensuring solutions work for all the parts of the business and deadlines are adhered to.
• Provide progress reports relating to HFA content onboarding, including any other catalogue expansion.
• Assist repertoire setup, research and completion for both new and catalogue releases across Mercury Studios and UMG systems.
• Ensure correct and complete product setup in R2, GRS, RT and other content management systems when it relates to Historic Film Archive, or other sizable libraries.
• Work closely with BA, Commercial Finance and the wider Catalogue team, providing the highest quality of data relating to HFA and other libraries as needed.

Person Specification

• A general understanding of content management systems and metadata related issues.
• Track record of quickly understanding new business information systems and processes.
• Ability to work closely with other team members while, at the same time, taking responsibility for and initiative over personal workload.
• Excellent coordination, communication, reporting and trouble-shooting skills.
• Ability to work effectively under pressure, multi-task and be highly flexible to juggle priorities and meet all deadlines.
• Personable and co-operative approach, strong verbal, and written communication
• Ability to communicate effectively to colleagues, key internal and external business contacts.
• Strong passion for and knowledge of music and audio-visual content.
• Driven and results orientated.

Bonus Tracks: Your Benefits

• Group Personal Pension Scheme (between 3% and 9%)
• Private Medical Insurance
• 25 paid days of annual leave
• Interest Free Season Ticket Loan available
• Holiday Purchase scheme
• Dental and Travel Insurance options
• Cycle to Work Scheme
• Salary Sacrifice Cars
• Subsidised Gym Membership
• Employee Discounts (Reward Gateway)