Data Centre Team Leader

Job Description

Data Centre Team Leader

Location: North Acton, Ealing, Greater London, United Kingdom

Salary: £43,000 - £48,000

About the Role

Are you an experienced Data Centre Team Leader looking for your next opportunity?

Technical Resources is partnering with a leading independent technology partner and global integrator specialising in end-to-end connectivity solutions - from structured cabling through to fully managed services - to hire a Data Centre Team Leader . In this role, you will be responsible for the day-to-day coordination of a team of data centre operations engineers, overseeing MAC and BAU works across a client data centre environment and ensuring the reliable performance of cabling infrastructure, server hardware, and physical security controls.

This is an ideal opportunity to join an established organisation with a strong reputation for delivering high-quality critical infrastructure solutions across UK projects.

Key Responsibilities

• Team Leadership & Shift Management: Lead and supervise a team of 4+ DC operations engineers working on a rotated 24/7 shift pattern, coordinating daily activities and special projects from design through to handover.
• Device Provisioning & Change Execution: Oversee and perform rack builds, copper and fibre patching, SFP module installations, and new server deployments in line with documented client procedures, including change record ownership for installs and server moves.
• Break/Fix & Infrastructure Monitoring: Respond to and manage break/fix incidents, conduct daily data centre health checks, monitor PDUs, HVACs, and RPPs, and troubleshoot hardware faults - raising incident tickets where required via ServiceNow.
• Asset Management & Reporting: Maintain accurate inventory records for cabling materials, data centre spares (memory, SFP modules, network cards), and IT assets within the central repository; produce capacity and available cabinet count reports for the DC Manager.
• Third-Party Coordination: Manage third-party chaperone duties including raising access requests via the COLO portal, liaising with the security team to activate and deactivate access cards, and tracking smart hands and trouble tickets through to completion.
• Quality & Compliance: Ensure all works are carried out in accordance with structured cabling standards (FTP, UTP, and optical fibre), client change management processes, and relevant data centre operational procedures, including decommission and disposal protocols.

Experience & Qualifications Required

Essential:

• Experience: Demonstrable experience as a Data Centre Team Leader or senior DC operations engineer within a banking or financial services IT environment, with a strong background in Moves, Adds, and Changes (MAC) and IT hardware deployment.
• Technical Skills: Extensive hands-on knowledge of structured cabling installation, fault-finding, and testing using Fluke test equipment; practical experience with IDRAC/management ports, ServiceNow, and asset management systems.
• Project/Operational Scope: Proven track record supervising shift activities and leading special projects in large-scale, complex data centre environments, including management of third-party suppliers and delivered services.
• Soft Skills: Strong prioritisation and multitasking ability, excellent written and verbal communication, and the ability to mentor and sign off training for new starters across systems, processes, and procedures.
• Mobility & Eligibility: Right to Work in the UK at the time of application.
• Certifications: CompTIA Server+ and CompTIA Network+.

Desirable:

• Certifications: BICSI Technician, Certified Data Centre Technician Professional (CDCTP®), Cisco CCNA Data Center (DCICN/DCICT), Certified Data Centre Management Professional (CDCMP®), or ITIL® Foundation/Expert.
• Sector Background: Prior experience on enterprise or hyperscale data centre contracts, particularly within financial services or other regulated critical infrastructure environments.

What We Offer

• Competitive Base Salary: £43,000 - £48,000
• Benefits Package: Company pension scheme, healthcare cover, and travel support where applicable to site-based requirements.
• Clear career progression within a growing global sector.

How to Apply

To apply for this Data Centre Team Leader position, please submit an up-to-date CV.

Note: Applicants must have the Right to Work in the UK at the time of application.

About Technical Resources: Technical Resources are market leaders in Fire & Security and Telecoms recruitment.