Account Manager

Outside is a social and content agency with a singular mission: to break brands from the herd.

Our founders built their reputation helping prestige brands stop doing what every other brand does and start doing something impossible to ignore.

We're tech-forward and AI-embracing. We move fast and care a lot about the craft.

The role

As an Account Manager, you own your accounts. Not just the admin, but the relationships too. You're the person clients call when something needs to happen, and the person internally who makes sure it does. You'll manage budgets, run projects, and bring enough strategic thinking to shape the work.

£35k – £40k per annum, depending on experience.

What you’ll be doing

• Own client relationships across a roster of brands: build trust, manage expectations, deliver.

• Manage budgets and project timelines end-to-end: you're accountable for both. Excel is a love language.

• Brief and collaborate with the creative team: push the work to be better, not just on time.

• Think ahead for your clients: spot opportunities, flag risks, bring ideas they didn't ask for.

• Report on performance: turn the numbers into a valuable point of view, not just a summary.

Who you are

• Around 3 years in social or a content agency: you've run accounts before and know what good looks like.

• Confident managing budgets and project timelines independently.

• Genuinely fluent in social: platforms, formats, culture. You know what's happening and what might happen next.

• A strategic thinker: you can plan, prioritise and make a case for why.

• Someone clients trust: calm under pressure, clear in how you communicate.

Working culture

We're a startup so right now we want to spend as much time together as possible. London-based and mostly in-person to start, with flexibility building over time.

What to expect

We move quickly, but we want to make sure we’re the right fit for you, too.

Step 1: Video call with our People & Talent Manager

Step 2: Video call with our Founder

Step 3: In-person task and final interview at our office

Accessibility & support

If you need any adjustments or accommodations at any stage - from tech requirements for video calls to physical access for your in-person visit - just shout. Drop us a line at [email protected] .

If you’re a social-native who is ready to make an impact in a fast-growing agency, we want to hear from you! Send your CV and a note on the best social campaign you've seen this year. Not necessarily a campaign you worked on, but one that stopped you in your tracks and made you think "how did they do that?"