Data Privacy Operations Manager

Data Privacy Operations Manager

London

Reports into: Board Rep. Working closely with senior stakeholders, the GDPR Task Force, technical teams and ARM’s retained external DPO

We're looking for a dynamic and commercially minded Data Privacy Operations Manager to take ownership of ARM's day-to-day GDPR and privacy compliance activities and help shape a culture where privacy is embedded into everything we do. In this pivotal role, you'll be at the centre of our privacy framework , leading the GDPR Task Force , handling privacy queries , coordinating DPIAs and due diligence activities, maintaining key compliance documentation, and ensuring privacy actions are followed through to completion. You'll collaborate across the business with senior leaders , technical teams , commercial stakeholders , and our Data Protection Officer (DPO) to translate regulatory requirements into practical, business-friendly solutions that support both compliance and commercial success . ✨

Why ARM?

Big impact. Fast growth. Real opportunity.

We’re one of the UK’s fastest-growing performance marketing agencies, with 130+ specialists across London, Amsterdam and Leeds, bringing together strategy, creativity, data and technology to drive real results.

With £350m+ in media spend across TV, digital, offline and SEO, you’ll gain exposure to high-impact campaigns and work with brands like Brooks, Omaze, Dusk , and Save The Children ., alongside ambitious, high-growth scale-ups.

But what really sets ARM apart is what it means for you :

• Accelerate your career with clear progression and meaningful responsibility from day one

• Learn from the best , with hands-on experience and industry-leading expertise around you

• Make a real impact , not just support from the sidelines

• Be part of a collaborative, inclusive culture where your voice is heard and valued

✨ How You’ll Make an Impact

• Chair and coordinate the GDPR Task Force, including agendas, meeting notes, action tracking and follow-up.

• Manage routine data protection queries and activities from ARM teams, clients and suppliers.

• Coordinate and support Data Protection Impact Assessments for new projects, tools, data flows, client work, tracking technologies and data science initiatives.

• Review and assist with Data Processing Agreements, Data Sharing Agreements, supplier terms and client privacy requirements, escalating complex legal points to the retained DPO.

• Support privacy and security due diligence for clients, suppliers, platforms and data partners.

• Maintain and improve ARM’s RoPA, DPIA register, supplier privacy records, policy evidence and Data Privacy Accountability Framework.

• Support ARM’s privacy programme by maintaining policies, documentation and compliance processes.

• Provide privacy guidance and training on GDPR, PECR and related requirements across the business.

• Support privacy reviews and risk management for marketing technologies, data processing activities and regulatory compliance, working closely with technical and business teams.

️ What You’ll Bring

• 2 to 4 years’ experience in a privacy, GDPR, compliance, legal operations, risk or governance role.

• Good working knowledge of UK GDPR, EU GDPR, DPA 2018 and PECR.

• Experience supporting DPIAs, RoPA maintenance, supplier due diligence and data processing agreement reviews.

• Ability to manage a privacy action tracker and coordinate multiple stakeholders across the business.

• Commercially pragmatic, with good judgement on when to escalate issues.

• Able to translate legal and privacy requirements into practical business actions.

• Strong Microsoft Office skills, especially Word, Excel and PowerPoint.

• Experience in media, advertising, analytics, SaaS, technology or data-led businesses.

• Familiarity with cookies, tracking tags, consent management, analytics, attribution or adtech platforms.

• Experience working with an external DPO, privacy counsel or data protection governance committee.

• Privacy qualifications such as CIPP/E, CIPM, CIPT, ISEB or equivalent.

Learning at Our Core

Training and development sit at the heart of everything we do. Every team member benefits from a personalised development plan, structured coaching, knowledge‑sharing sessions, external and partner‑led training, and access to industry‑recognised qualifications including IPA Foundation and TV Masters .

Culture & Belonging

ARM is known for developing exceptional talent in a friendly, inclusive environment. We move fast, support each other fully and value every voice. You’ll be encouraged to take ownership, grow your expertise and build a long‑term career.

Our Benefits

️ 25 days holiday + bank holidays

Annual company away day & regular socials

Drinks fridge, free fruit, Monday breakfast & Friday lunches

Private healthcare with Vitality + 50% Virgin Gym discount

Flexi Fridays + birthday time off

Long‑term service awards (up to £10k) + sabbaticals

‍‍‍ Life cover (4× salary), enhanced sick pay & income protection

Perkbox perks & wellbeing programme

Season ticket loan + cycle‑to‑work scheme

Media, technical & leadership training

Clear progression and development roadmap

Accelerate and fast-track your career with All Response Media.

At All Response Media, inclusion isn’t a statement, it’s how we work. We champion equal opportunities, have zero tolerance for discrimination, and believe diverse perspectives are key to driving innovation, growth, and better outcomes for everyone.