Customer Service Advisor
To manage telephone calls from our client's customer base, with a view to assisting them with their enquiries. These enquiries may include account queries, escalated customer complaints, account payments, setting up direct debits and any other general enquiries.
- Requesting payments, setting up direct debits and instalments plans.
- Identify and resolve customer issues and escalate where required.
- Handle and manager customer complaints from start to resolution, ensuring the customer is at the forefront of customer care provided.
- Managing both inbound and outbound debt recovery efforts. You will receive several weeks of full paid training on our systems, products, and call handling
- Experience of working in a high-volume customer contact environment
- Experience of working in a target driven environment
- Ability to adapt and learn
- Communication and listening skills
- Computer literacy Sick Pay
- Maternity Pay
- Employee Assistance Programme
- Cycle to work scheme
- Employee Discount
- Store Discounts
Recommended Jobs
Planner
Planner Based West London Temp to perm Office based £13.69 per hour The primary role is to ensure that the appointments are completed on time during the day. Any jobs re-arranged for ano…
Site Administrator
Location: Ruislip Start Date - Asap Join Our Team: We are looking for a highly organised and efficient Site Administrator to join our team. This role is crucial in supporting our site operation…
Audit Manager
Audit Manager - Top 30 Firm - Hybrid Working - Up to £75,000 Location: London (Hybrid) Salary: Up to £75,000 + excellent benefits Firm: Award-winning Top 30 Accountancy Practice Join a T…
Broker - Entertainment
The Company Our client is a leading Lloyd’s Broker with a strong reputation for providing innovative risk solutions across specialist lines. With continued growth in their Entertainment division, the…
Merchandiser
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for wor…
Business Support Officer SC5 CS
Job Category : Admin / Clerical Location : 48 STATION ROAD, London Borough of Haringey Hours Per Week : 36 Start Date : Immediate Start Start Time : 09:00 End Time :17:30 Salary: £…
Remote Working - Corporate Tax Compliance Manager
Our client, a leading international accountancy firm is looking to recruit several Corporate Tax Managers to join its innovative Corporate Tax Compliance team in a remote working position. With an ex…
Oil & Gas/ Energy Lawyer- Remote Working in Central London / West End
Job description Oil & Gas/ Infrastructure Lawyer, 3+ PQE- Remote-Working Leading UK law firm is looking to hire additional lawyers to join their Tier 1 Ranked Oil & Gas/ Infrastructure team. …
Audit, Accounts and Tax Manager
Audit, Accounts & Tax Manager / Senior Manager Boutique Accountancy Firm - North London (Finchley) Salary: £65,000 - £75,000+ (DOE) Are you an experienced practice accountant who loves leadin…