Associate Director of IT and Digital Services (IT)
The Information, Facilities and Service team supports our client achieve its strategic objectives by ensuring it has first class IS Services, Information is managed effectively and property portfolio is suitable for the work of colleagues. The post holder will have a diverse background of technical application and infrastructure experience, demonstrated project management acumen and excellent vendor management skills, be an adept leader of people, plus have a superior, service-oriented approach to IT operations. This individual is also responsible for delivering and developing future IT strategy, operational service management processes to ensure quality, efficiency, productivity, and agility goals are achieved. The Associate Director of IT & Digital Services will drive team integration to ensure that the team functions effectively and drives capacity building and training, knowledge transfer and information management. Key Responsibilities Your key responsibilities, although not exhaustive, will include:
- Provide strategic leadership, coordination and planning to the IT team, directing and coordinating their efforts and ensuring the team are supported and developed.
- Own, develop and deliver the IT Strategy; coordinate the activities of the team and direct the overall approach to resourcing.
- Be responsible for: set up and management of governance, reporting, systems and controls; owning the continuing refinement of the Strategy; maintaining an overview of, and strategic direction for people, finances and other resourcing; and for the associated people and engagement strategies.
- Develop a continuous improvement programme ensuring technology services adapt, change and improve in line with business needs.
- Attracting, leading and inspiring a team of diverse professionals and promoting an energised, inclusive culture - ensuring we are fit for the future and continuously evolve.
- Leadership
- Communicating and influencing
- Delivering at pace
- Making effective decisions
- Experience of managing and developing a team.
- Experience of operational delivery in an environment with multiple internal and external stakeholders, demonstrating the communications skills and impact to effectively challenge assumptions and influence direction
- Experience of leading organisation change, shaping and leading organisational frameworks that includes governance, risk and assurance, and benefits and reporting
- Evidence of people leadership skills, with the ability to develop, lead and motivate teams driving a diverse and inclusive working culture
- Financially minded, with sound business acumen and a strong focus on performance, value for money and financial management working across employees, contractors and consultants
- Experience as a Project and Programme Management professional supporting the delivery of a portfolio of projects, including estates, with budgets and associated reporting and accountabilities
- Leadership
- Communicating and influencing
- Delivering at pace
- Making effective decisions
- Experience of managing and developing a team.
- Experience of operational delivery in an environment with multiple internal and external stakeholders, demonstrating the communications skills and impact to effectively challenge assumptions and influence direction
- Experience of leading organisation change, shaping and leading organisational frameworks that includes governance, risk and assurance, and benefits and reporting
- Evidence of people leadership skills, with the ability to develop, lead and motivate teams driving a diverse and inclusive working culture
- Financially minded, with sound business acumen and a strong focus on performance, value for money and financial management working across employees, contractors and consultants
- Experience as a Project and Programme Management professional supporting the delivery of a portfolio of projects, including estates, with budgets and associated reporting and accountabilities
- In depth understanding of ICT systems.
- Range of transformation tools and techniques.
- Developing and leading on digital and culture-based change across an organisation.
- Providing expert advice and reports to senior colleagues.
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