Junior Customer Data Analyst

The company is working in partnership with a well-established premium retail and eCommerce brand. This business operates across multiple channels, with its product offering available in physical stores, through third-party retailers, and online on a global scale.

Role and Responsibilities of this Junior Customer Data Analyst role-

• Design and execute data-driven, customer-focused visual merchandising strategies for the website and app.
• Manage onsite search configuration and performance he webiste & app
• Drive personalisation initiatives using tools such as Algolia and Nosto.
• Analyse A/B and multivariate test results to draw insights and provide clear next steps.
• Support ongoing optimisation projects to ensure best-in-class UX across the customer journey.
• Identify friction points through data analysis and recommend actionable solutions.
• Collaborate with cross-functional teams to enhance the user journey during key trading moments and promotional events.

Qualifications required for this Junior Customer Data Analyst role-

• 1-2+ years of experience in a Marketing, eCommerce or B2C digital environment
• Strong background in data or customers inights website merchandising, CRO, digital visual merchandising, personalisation, or web analytics.
• Data-savvy with proven ability to interpret A/B testing results and make optimisation decisions.
• Hands-on experience with onsite search and merchandising tools.
• Proficiency in Google Analytics and Excel.
• Strong attention to detail and a commercial, analytical mindset.

Benefits of joining this Junior Customer Data Analyst role-

• Flexible hybrid working (1 day per week WFH)
• Free on-site parking
• Staff restaurant access
• Discounted memberships
• Clear pathways for career progression
• Opportunity to work alongside industry-leading digital experts

If this data role sounds like you -please send your cv today with the reference number JO-2508-115236.

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.