Director, Sales Operations

Description

About the role:

The Director of Sales Operations has a primary focus of supporting business objectives of revenue growth through the development and execution of sales strategies, processes, and programs. Done effectively, this results in strong sales performance built upon client retention, and new business growth, leading to improved seller productivity and lowered attrition. This will necessitate planning and development activities such as program design, process improvement and launching new sales technologies, as well as coaching and collaborating with Sellers and Partners across Gartner.

What you will do:

Support the EASC Continental VP with their sales strategy, programs, and execution.

Collaborate with other Continental Ops leaders to align, share and implement best practices.

Oversee the reporting/analysis of business results and forecasts

Develop monthly operational presentations capturing sales performance, causals, leading/lagging indicators, processes/programs, and other insights into the operations of the business

Partner with Business Leader(s) to analyze or diagnose gaps/opportunities; identify potential or selected solutions

Refine and deploy world-class sales processes and programs. Capture and analyze impact and ROI to target future enhancements. Examples include growth programs, retention programs, conference execution, and various LoB (Product, Research, Territories) initiatives

Mentor and coach MVPs, RVPs, and AMs effectively

Lead preparation and development of meeting material for presentations; represent sales channel in key leadership meetings

Work with partners across the business to execute strategic decisions (e.g., Product, Delivery, BTI, Conferences, Marketing, etc.)

Utilize a curious personality to root out and solve issues, working with partners across the business to solve problems and remove barriers to seller productivity

Model, allocate, and track results against budgets and quotas

What you will need:

Bachelor’s Degree or equivalent, master’s degree preferred

10+ years business experience OR,

5+ years of consulting, project management, or other operationally equivalent work

Demonstrated proficiency managing analytically rigorous and time-bound initiatives

Excellent communication skills and ability to adjust styles to a range of potential audiences.

Ability to translate large scale data or complex issues for an executive audience

Possesses excellent presentation building skills, with a keen eye for detail and story telling

Ability to develop strong credibility with Sales and become a respected coach and/or advisor

Highly comfortable with speaking to large groups of people

Proven ability to understand business initiatives and challenges

Ability to interpret questions/requests and identify bigger issue(s) and return additional insights

Highly-developed sense of curiosity with a relentless drive for answers

Demonstrates high level of influence, and an ability to earn trust at very senior levels

Strong ability to manage toward critical deadlines, often in collaboration with others

Institutional knowledge and/or strong understanding of Gartner BUs and functions preferred

What you will get:

Competitive salary, generous paid time off policy, charity match program, Private Medical and Dental Insurance, Parental Leave, Employee Assistance Program (EAP) and more!

Collaborative, team-oriented culture that embraces diversity

Professional development and unlimited growth opportunities

#LI-KP2

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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