Mobile Service Engineer - Aftersales DENZA

BYD Europe
Hounslow, Greater London

About the role

The Mobile Service Engineer provides on-site vehicle repair and remote technical support to customers. The role works closely with Quality and R&D teams to address market issues quickly and uses big data tools for diagnostics and predictive analysis. This position also collects and validates vehicle quality information to drive continuous product improvement.

Responsibilities :

  • Provide on-site vehicle repair service for end customer
  • Offer remote technical support end customer to solve the technical problem
  • Drive quality and R&D resources from headquarters to promptly respond to and address market issues escalated form customer.
  • Use big data platforms for remote diagnostic analysis, to predict vehicle problems, offer technical solutions, and track real-time vehicle handling progress.
  • Collect vehicle quality issues through multiple channels, push for improvements at the source, and validate the effectiveness of market solutions.

Requirements :

Qualifications & Experience

  • Diploma or above in Automotive, Mechanical, Electrical Engineering or related field.
  • Hands-on experience in vehicle repair, aftersales service, or technical support (EV experience preferred).
  • Familiarity with diagnostic tools or remote diagnostic systems is an advantage.

Skills & Competencies

  • Strong troubleshooting and problem-solving abilities.
  • Good communication skills with a customer-focused mindset.
  • Able to work independently and respond quickly to service needs.

We offer:

  • Performance and experience based competitive remuneration
  • 25 holidays + public holidays
  • Scottish Widow workplace pension
  • Commute allowance
  • Salary sacrifice car scheme
  • Department & company wide teambuilding events.
  • An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏

Posted 2026-03-04

Recommended Jobs

SALARIED GP HOUNSLOW MODERN PREMISES c£90 000 BENS in Middlesex

Dream Medical Limited
Middlesex

Salaried GP required | Hounslow | 40 hours per week | £90,000 plus MDU and Pension Dream Medical is seeking a Salaried GP for 40 hours a week based in a traditional surgery in Hounslow. With fan…

View Details
Posted 2025-10-09

Technical Account Manager (Observability)

LinuxRecruit
London

As data volumes surge and observability costs climb, this is a rare opportunity to join a high-growth SaaS company at the forefront of modern observability, helping companies tackle these challenges …

View Details
Posted 2025-09-24

Subject Lead in Business Management

Global University Systems (GUS)
London

Are you ready to shape the next generation of business leaders in a truly contemporary learning environment? At London College of Contemporary Arts (LCCA) , we do things differently. Our students …

View Details
Posted 2026-02-27

HR Manager | Lambeth (Inner London)

Marchant Recruitment
London

We are working with a school who are recruiting for a strategic and highly organized HR Manager to join an Outstanding secondary school in Lambeth. This is a full-time position starting ASAP, initial…

View Details
Posted 2026-03-21

Physics ECT - Outstanding Sixth Form, Brent

Marchant Recruitment
Brent, Greater London

An Outstanding Sixth Form in Brent requires a permanent, full-time Early Career Teacher (ECT) of Physics, starting January 2026. Join a flagship Science department known for its student progress. …

View Details
Posted 2025-10-24

SVP, Data Strategy

wppmedia
London

About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneer…

View Details
Posted 2026-03-24

Nanny to work part-time, Job ID J1FB6D

Little Ones UK Ltd
Finchley, Greater London

This Finchley-based family is looking for a Part-time Nanny to take care of their baby. All general Nanny duties are required in this role. Someone who knows how to drive would be advantageous for th…

View Details
Posted 2026-02-06

Project Worker

Sanctuary Group
London

  Project Worker   Sach Road, London, E5   £14.67 per hour   24 hours per week and 37.5 hours per week available     Sanctuary Supported Living is delighted to be recruiting for a Proj…

View Details
Posted 2026-02-09

Semi Senior

ProTalent Ltd
Central London

ProTalent are currently working with a very well respected Top 100 firm of accountants to recruit a Semi Senior Accountant in London. The firm: Listed within the Top 100 Accountancy practices …

View Details
Posted 2026-01-12