Office Manager

We are looking for a confident Office Manager with a passion for delivering outstanding care. You'll be working 37.5 hours a week (Monday – Friday 9am – 5pm) , making a positive difference to the lives of the people in our care at Cygnet Hospital Harrow.

Cygnet Hospital Harrow provides a recovery focused service treating a wide range of mental health problems. We also offer specialist diagnostic, assessment and inpatient services for individuals with mental health needs and who also have a dual diagnosis of autism spectrum disorder.

The role:

To provide managerial and administrative support to the hospital by managing the day-to-day functions of the administrative services. Also to provide Line Management and supervision for admin roles including Reception, Medical Secretaries/ Ward Administrators and Accounts Administrator.

Main duties include:

• Oversee the Administrators within the Hospital.
• Deputise for the General Manager as required.
• Step into cover administration roles as necessary.
• Collate the On-call rota/s.
• Monitor staff performance in accordance with Cygnet’s policies & procedures.
• Prepare agenda for Head of Department meeting, attend and take minutes.
• Develop/implement/review local and Cygnet’s procedures.
• Ensure that there is adequate cover for periods of leave of the members of the administration department.
• Assist in business development/ marketing activities.
• Investigate performance and conduct issues according to company policy.
• Responsible for overseeing stationary supplies.
• An ability to minute complex meetings.
• Ability to work on own initiative and to deadlines.
• The post-holder will report to the General Manager, however some accountabilities will lie with the Hospital Manager and Clinical Manager.
• Use a range of software, including email, spreadsheets and databases.
• Promote staff development & training.
• Ensure meeting rooms and training room are setup according to conference requests.
• Assist in the finance function of the Hospital.

Our ideal candidate will be:

• Flexible, organised, able to prioritise workloads, solve problems & make decisions
• Calm under pressure & can work under your own initiative
• A strong written & verbal communicator with an eye for detail & excellent interpersonal skills
• Highly proficient in the use of Excel, Word, Outlook, PowerPoint, Access, Windows & the internet

Why Cygnet? We’ll offer you…

• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Employee referral scheme
• Free Health Cash plan
• Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP.
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS – discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change? Please click on the ‘apply now’ link below.

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.