Credit Controller
Key Responsibilities
- Lead efforts in driving cash collection and reducing Days Sales Outstanding (DSO) / debtor balances.
- Identify, track, manage, and investigate overdue customer accounts.
- Collaborate with customers to negotiate payment plans and agreements.
- Build and maintain strong working relationships with customers, guiding them through the repayment process.
- Ensure timely follow-up with customers to guarantee prompt payment.
- Utilize SSG/Workday systems to monitor, update, and manage outstanding accounts.
- Maintain comprehensive records of customer communications to support individual debtor case management.
- Drive dispute resolution and implement strategies to prevent future payment disputes.
- Assist in the creation and production of accounts receivable management reports, such as aged debtors and credit/collections reports.
- Oversee and maintain customer credit checking and review processes.
- Perform various ad hoc tasks, demonstrating flexibility and adaptability as required.
- Collaborate with offshore Accounts Receivable (AR) teams by
- Reviewing and monitoring customer payment histories and credit limits.
- Ensuring accurate cash remittance applications.
- Overseeing the proper posting of AR activities and entries.
- Managing account suspension and reinstatement in accordance with credit policies.
- Excellent written and verbal communication skills, including active listening to engage customers on non-payment issues, clarify reasons for missed payments, and explain payment options clearly.
- Strong diplomatic skills for handling sensitive financial conversations tactfully.
- Solid bookkeeping and numeracy skills for calculating outstanding balances and payment plans.
- Ability to work both independently and as part of a team in a fast-paced environment.
- Thorough understanding of financial regulations and best practices.
- Extensive experience in Accounts Receivable roles, including cash allocation and payment follow-up.
If you have not heard from us within 7 days of sending your CV, unfortunately you have not been selected for the position
Recommended Jobs
Part Time Finance Director
Job Description PART TIME FINANCE DIRECTOR - This established successful £40m private business - design, manufacture and wholesale of Consumer Goods to the Major Retail sector in the UK and US, has a...
Interim Group Financial Controller London/Hybrid £800pd Outside IR35 6 months
Interim Group Financial Controller | London/Hybrid | £800pd Outside IR35 | 6 months Are you a seasoned financial leader with deep US GAAP knowledge and a strong background in FinTech? We're lookin...
Indirect Tax Managers & Assistant Managers, Mid-tier firm, London : £45 - 70k guide
● This national UK Indirect Tax practice is expanding! We're working with them to find some great VAT Assistant Managers and Managers for their successful team in the capital. ● Exciting times in th...
Optical Assistant
Optical Assistant - Knightsbridge - Luxury Eyewear Brand Zest Optical are working with one of the most respected names in luxury eyewear to recruit a passionate and customer-focused Optical Assista...
Passionate RE Teacher Required: Beautiful Independent...
Our client is looking for a RE Teacher to work within a highly prestigious independent school based in Southwark. *RE Teacher required to work on a full-time basis in September 2025 *Outstanding S...
History Teacher
History Teacher - High-Performing State School - Southwark A high-performing Secondary School in Southwark are eagerly searching for a History Teacher to join their team in September. The sch...
62248-1 - Data Engineer
Data Engineer Location: London, UK Length: 6 Months Rate: £45.19 - £50.00 p/h Hours: 9am-6pm Overview: Our client is seeking a highly skilled Data Engineer to develop, evaluate, test, and maint...
Benelux Associate Director, Private Credit Management
Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and w...
Executive Chef- Monday - Friday
Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for an Executiv...
Mathematics Teacher
A dedicated and inspiring Mathematics Teacher is required for a temporary full-time position at a well-regarded Independent girls' school in Haringey, commencing as soon as possible. This is a wonderf...