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Account Manager

Citywire
London
Goldmine Account Manager

We’re looking for an Account Manager to join our Goldmine Team - the people behind the planning and delivery of our clients’ email marketing campaigns.

If you enjoy working closely with clients, love a well-organised inbox, and want to be part of a collaborative team in a fast-moving global media business, this could be the role for you.

This is a client-facing role, and building & maintaining strong relationships is essential, both virtually and in-person, so travel to central London and beyond is expected.

What you’ll be doing:

You’ll be working across multiple client accounts at a strategic level, managing their campaigns and helping them get the most out of their email marketing. That means getting involved in everything from planning to reporting, including:

  • Understanding clients’ needs and goals
  • Advising on content, set-up, and best practice
  • Overseeing campaign workflows and delivery
  • Producing post-campaign KPI reports
  • Offering recommendations and strategic advice

Day-to-day, you’ll juggle several accounts, so staying organised, paying close attention to detail, and being proactive are key. You’ll be in regular contact with clients (by email, phone, and face-to-face) so building great relationships and being confident in your communication is essential.

You’ll also work closely with our Sales team to help drive client retention and spot opportunities to add extra value.

What we’re looking for:

We are open to different backgrounds, but ideally, you’ll bring:

  • Experience in a client-facing or account management role
  • Strong communication skills (written and verbal)
  • Good organisational skills and time management
  • High attention to detail
  • Proficiency in MS Office
  • Knowledge of the Asset Management industry is useful but not essential.

Meet Citywire

We cover - and connect - all sides of the $100 trillion global asset management industry - through our news, events and insights.

At Citywire, we uphold a culture rooted in honesty, integrity , and fairness , where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale.

Join the team at the Heart of Wealth.

Our perks:

  • Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays.
  • Flexible working options
  • £480 annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs.
  • Eye-test and glasses allowance.
  • Competitive private pension scheme.
  • Critical illness cover and group life assurance from day one of employment.
  • Well-being support: Access to an independent Employee Assistance Programme, available 24/7.
  • Cycle to work scheme and annual travel card loans.
  • Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings.
  • After two years of continuous service, access group income protection, private medical, and dental insurance.

Citywire is an equal opportunities employer.
Posted 2025-07-02

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