IT Manager

Greenshaw High School is a highly over-subscribed 11 to 18 mixed comprehensive secondary school situated in Sutton, South West London. We are proud of our strong local reputation, having over 4,000 applications for 300 places in September 2024.

In October 2024 the hard work of our students and staff was recognised by Ofsted. The inspection team described the school as offering "an exceptional standard of education", using the words "flourishing, "inclusive" and "friendly" to describe our school. In the report Quality of Education, Behaviour & Attitudes, Sixth Form and Leadership & Management were all graded as Outstanding.

We have a very diverse population of students, offering a comprehensive range of opportunities for colleagues who work here. Our students - of all groups - have done incredibly well over the last few years, with our GCSE achievement always being at least in the top 20% of the country, and over 60 Sixth Form students attending Russell Group universities each year.

We are looking for an IT Manager. This is an exciting opportunity to join GLT / Greenshaw High School and become an integral member of the IT team.

The successful candidate will support the Regional IT Manager in the day-to-day management of all issues relating to IT services. To provide high-quality IT support for all members of the school community helping to maintain appropriate expectations and standards.

Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs where our central teams can be based out of. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are ‘Always Learning’ .

To get a feel of life at Greenshaw Learning Trust, please download our ‘Why you should work for GLT’ recruitment brochure on our jobs portal.

Main responsibilities:

● Ensuring you have an oversight of the security, care and availability of the schools IT infrastructure, fittings and equipment

● To share technical responsibility for the smooth running of the school’s network including servers, infrastructure and software

● To maintain the Active Directory network

● To manage the Google Workspace for the school in line with any and all security guidance from the Shared Service IT Team

● To share technical responsibility in the configuration and expansion of the whole School’s network to maximise efficiency

● To ensure that network hardware/software throughout the school is secure, both physically in terms of firewalls and the use of strong passwords and 2 step verification

● To ensure that all software used in the school is legal

● To liaise with external suppliers, agencies, service providers and partners to secure appropriate support, seek advice and prepare any required response to facilitate the effective management of the network

● To ensure a high-quality provision of technology to facilitate outstanding teaching and learning of students of the schools to take place at all times

● Responsibility for the day-to-day management of the School IT Services Team

● To meet with and report regularly to the Regional IT Manager and provide up to date information on the provision and upkeep of all IT equipment, including on-going projects and new needs as they arise. In conjunction with the Regional IT Manager, to oversee a planned programme of refresh and replace is carried out in relation to all IT equipment, and to identify the tasks which can be carried out in house or which need to be contracted externally

● To maintain and retain accurate records of all service contracts and services provided by contractors. To advise the Regional IT Manager on matters relating to this and possible refurbishment/repair projects that may arise

● Ensure emergency repair work is carried out in a timely manner so as not to disrupt the work of the school and the learning of students

● To act as the lead contact for internal refresh/refurbishment projects and ensure such improvements are delivered to time, cost and quality standards with a high standard of health and safety

● Undertaking any other duties commensurate with the post as may be required by the Headteacher.

You will need:

Essential -

● At least five GCSEs or equivalent which must include at least a C grade in Maths and English

● Minimum Level 3 recognised professional IT qualification or equivalent

● Evidence of personal commitment to CPD

● Extensive experience in a relevant work area

● Experience of IT operating systems and server-based technologies

● Expert knowledge of a range of applications and systems including by not limited to: server virtualisation, cloud technologies, wired and wireless networks

● Knowledge of Google Workspace and its administration

● Knowledge of backup solutions, backup principles and Disaster Recovery solutions

● Expert knowledge and experience of network security

● Advanced awareness of GDPR and Data Security best practice

● Experience with Microsoft operating systems and applications

● Understanding of Safeguarding within schools

● Ability to analyse issues, make informed judgements and take appropriate actions and accept responsibility for results

● Ability to prioritise and problem solve to ensure that deadlines are met, whilst working under pressure

● Ability to communicate technical language to nontechnical users

● An excellent understanding of IT hardware and software systems

● Ability to carry out repairs to hardware and peripherals as necessary

● Strong communicator with solutions-based approach to problem solving

● Be able to communicate clearly, both written and orally

● Possess strong interpersonal skills

● Be dependable, able to follow instructions and respond to management directions

● Have a willingness to extend skills through appropriate training

● People and team management skills

● Communication skills

● Ability to work well under pressure

● A willingness to develop self and others

● Ability to confidently explain ideas, concepts, deliver presentations and training to a range of stakeholders

● A flexible approach to working hours

● Use of car and current driving licence

● Commitment to travel to other trust schools as necessary

● Knowledge and understanding of the education sector, a desire to work in a comprehensive school and a willingness to contribute to various aspects of school life

● Desire to work with young people and to support their education and achievements

● Commitment to improving the life chances of young people and motivated by a desire to provide high standards of service delivery

● Sensitivity to the range of needs and difficulties that young people experience

● Desire to enhance and develop skills and knowledge through CPD

● Demonstrate a commitment to safeguarding and the highest standards of child protection

● Recognition of the importance of personal responsibility for Health and Safety

● Commitment to the school’s ethos, aims and its whole community

Desirable -

● A vocational/academic qualification at NVQ level 4 or equivalent

● A management qualification

● Experience of managing the IT across more than one site

● Experience of managing budgets, tendering, procuring and securing value for money

● Aware of relevant education sector policies

● Awareness of different levels of ability and confidence of staff and pupils in using IT

What’s in it for you:

● Professional development and career progression

● Generous pension scheme

● Blue Light Card

● Eligibility for Teacher Art Pass (teaching staff only)

● An Employee Assistance Programme

● Gym Discounts

● Free eye tests

● Cycle to work scheme

● Green car scheme

● Being part of a great team and expanding organisation

Please download the recruitment pack for further information.

Closing date for receipt of applications is Sunday 22nd March 2026. We reserve the right to appoint before the closing date.

We are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know.

Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment.