People Experience Coordinator

Advert Close date: 23rd July 2025

Purpose of Role: The role delivers comprehensive HR administrative support across all stages of the employee lifecycle. The role collaborates with the People & Culture team, which includes Reward, People Business Partners, Learning & Development, Diversity, Equity & Inclusion and Talent Acquisition. Foundational operational support is critical to the employee experience and ensuring smooth people processes.

Main accountabilities:

• Own the employee lifecycle administration processes including on boarding, employee changes and managing the leaver process
• Producing service agreements, offer letters, checking right to work documentation, compliance requirements (e.g. IR35, Right to Work, DB checks), obtaining references and ensuring employees are on boarded into the organisation
• Manage the HR Admin email inbox, responding to queries and escalating to the relevant team when necessary
• Responsible for accurate and complete employee data held securely within the People HR system and make recommendations to optimise the use of the current People systems
• Support employees on a range of employee lifecycle processes including family leave and exit interviews and ensure the associated administration processes are completed
• Provide administrative support to your reward and operations team colleagues on projects as required, such as pay and bonus review’s
• Provide administrative support for the generalist and specialist teams, including note taking for ER cases,
• Responsible for processing of Purchase Order requisitions in a timely manner to ensure suppliers are paid the appropriate amount and on time
• Ensure all new starters, leavers and pay related changes are submitted in the HR system in time for payroll.

Most important skills based requirements:

• Experience of working in an HR administration or similar customer focussed environment and highly proficient in the use of HR Information System (or similar), Microsoft Outlook, Word, Excel and PowerPoint
• Excellent attention to detail, proactive and achieves tight timelines
• A self-starter who is highly motivated with the ability to work to tight timelines, with minimal supervision
• Strong prioritisation and time management skills
• Proven experience of working with complex and confidential information and processes.
• Effective communication skills, diplomatic and has the ability to build positive relationships across a wide range of stakeholders internally and externally.
• Strong organisation and planning skills, always seeks to improve processes and looks for more effectual ways of working
• Excellent customer service with proven experience of working in a customer focused environment.

This is a permanent role. In the event of a high number of applications, we may remove the advert earlier than planned - please apply ASAP.

Our Offering / benefits:

As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.

Disability Disclaimer:

We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK ( .

We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.

If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on [email protected]