Field Service Engineer

Mercury Hampton Ltd
London

Service Engineer – Automated Storage Systems

Location: South of England

Employment Type: Full-Time, Permanent

Salary: Up to £40,000 + Overtime Available

Hours: 8:00am – 4:30pm (Door-to-Door Pay)

 

About the Role

A leading provider of automated vertical storage and retrieval systems is seeking a technically skilled and self-motivated Service Engineer to join its UK field service team. Covering the South of England with occasional travel into London, this role offers autonomy, variety, and the opportunity to work with cutting-edge automation technology.

 

Key Responsibilities

  • Perform fault finding, servicing, and repairs on vertical lift and carousel systems
  • Install and commission new equipment at customer sites
  • Respond to breakdowns and emergency callouts, ensuring fast and effective resolution
  • Manage your own diary and work from a monthly service list
  • Provide technical support and training to customers
  • Maintain accurate service documentation and reports
  • Collaborate with internal teams to ensure smooth service delivery

 

Essential Requirements

  • NVQ Level 3 in Electrical Engineering (or equivalent)
  • Strong experience in electrical fault finding, particularly with:
  • Motors, drives, converters, control panels
  • Ability to read and interpret electrical schematics and technical drawings
  • General understanding of mechanical systems (training provided)
  • Full UK driving licence and willingness to travel across the South and into London
  • Excellent communication and time management skills

 

 

What’s On Offer

  • Up to £40,000 salary, with overtime available
  • Door-to-door pay covering travel time
  • Extensive product training on global leading automated systems
  • Company vehicle, tools, and mobile device
  • Flexible working with diary management autonomy
  • Supportive team culture and ongoing development opportunities
  • Core working hours: 8:00am – 4:30pm
Posted 2025-08-21

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