Propositions Manager
The Propositions Manager will be responsible for the following key activity:
- Taking pre-identified, new strategic consumer propositions, from the discovery phase through to concept definition and into launch
- Seeking and using market, customer, financial and operational insights to inform proposition changes and development
- Developing future-forward customer-centric and commercially viable unique propositions using human-centric design techniques
- Building unique and sustainable value propositions for customers to benefit from, working through a defined stage-gating process that prioritises propositions with strong customer and business outcomes
- Creating a wide network of stakeholders to ensure a broad range of inputs from business subject matter experts across multiple functions, including insight, CX, Finance, Risk, Operations and Change
- Managing any new propositions to agreed KPIs and reporting accordingly
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