Underwriting Support Technician

Job Title: Underwriting Support Technician

Location: London/Hybrid (Typically 2/3 days in the office)

Type: Full time/Part time – Permanent/Fixed Term (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)

At Ardonagh Specialty, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.

Working at Ardonagh Specialty means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.

Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

What we can offer:

We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent.

You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.

Further perks of working with us (Fixed benefits):

• Employer pension contribution of 10% (providing you, the Employee provides 5%).
• Good work life balance - flexibility to suit you.
• Competitive salary.
• Life Assurance at X4 of your base salary.
• Group Income Protection.
• Generous Annual Leave entitlement.
• Private Medical Insurance.
• Group annual bonus scheme.

Principal Tasks

• Assist in-house Underwriters with daily tasks

• Production and release of quote slips and binding documentation for authorised signatory approval

• Maintain renewal and premium tracking data.

• Reviewing of correspondence files for information assisting in the preparation of underwriting data for capacity providers

• Production and completion of risk summary sheets ensuring file is passed for processing and certificate production in a timely manner

• Liaise with clients, Insurers and other staff to resolve any arising queries in a prompt, friendly and professional manner at all times

• Carry out such projects and other duties and tasks as may from time to time be specified by department head

• Aiding with Processing Invoices / Credit & Debit Notes, FATCA Withholding Statements, Original Premiums, AP’s / RP’s, Dealing with queries from accounts or liaise with third parties.

• Following up with clients for outstanding premium for all classes of business.

• Creation of Slip Endorsements calculating Additional and Return Premiums

• Maintain Equinox Terms of Business agreements and producing BE where required.

• Ensuring all renewal information is received and directed towards in-house Underwriters for quoting.

• Liaise with clients for outstanding Underwriting items in line with policy Terms and conditions
  

• Sufficient knowledge and understanding of the relevant aspects of the Law of Agency and the Law of Contract to be able to perform the Principal Tasks

• Sufficient knowledge and understanding of the general concepts of insurance to be able to perform the Principal Tasks

• Good working knowledge of the UK regulatory requirements as they affect the business of the Property Section

• To be aware of legal and jurisdictional requirements in territorial limits worked on and maintain up to date knowledge of current market practices.

• Knowledge of North American policy wordings

Specific Knowledge Requirements

• Knowledge of Ardonagh Specialty practices, procedures and service standards

• Knowledge and/or awareness of Ardonagh Specialty IT systems and processes

Competencies Required

• Ability to work effectively as part of a team.

• Ability to work under pressure and to meet deadlines

• Ability to use Plus, Microsoft Word and Excel packages

• Ability to use the Price Forbes IT systems

• Good numeracy and communication skills

Standard of Performance and Conduct Expected

• At all times behave in a way that upholds and promotes the good name and reputation of Ardonagh Specialty

• Maintain the highest standards of professional endeavour, integrity, confidentiality, financial propriety and personal conduct

• Treat as paramount the quality of service provided to the customer in terms of speed of response, frequency of communication and the timely presentation of documentation

• Deal honestly and fairly with fellow employees, customers, and others within the insurance profession

• Take responsibility for own learning and development; keep up to date with developments in law and practice relating to own field of expertise; and ensure that all external and internal training obligations and requirements are fulfilled

• Value other team members as colleagues

Think you don’t meet every requirement?

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive . If you’re excited about this role, but your experience doesn’t perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group.

Interview Process:
At Ardonagh Specialty, we have a straightforward interview process to ensure the best fit for both you and the company:

• Submit your application with your CV, emphasising your skills and experience related to the job.
• Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Ardonagh Specialty, and answer any immediate questions.
• If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future.
• Depending on the role, you may be invited to attend a second stage interview with further members of the team.

If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback.

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