Credit Controller

Vitabiotics
London

Job title: Credit Controller

Location: North West London, NW2 7HF

Salary: £35,000 - £42,000 per annum

Hours: Monday – Friday 9:00am – 6:00pm + 1 hour lunch break

Our business…

At Vitabiotics, you'll find a diverse bunch of talented folk who come from a wide range of backgrounds and possess an extensive array of experience. What brings us all together is a culture that thrives on innovation, mutual respect, team work and a sense of commitment. Vitabiotics is truly a great place to work!

Vitabiotics has pioneered advances in nutritional healthcare products for over 50 years and the range includes many of Britain’s leading supplement brands such as Perfectil, Pregnacare, Wellman, Wellwoman and Menopace.

As the UK’s No.1 vitamin company, exporting to over 100 countries, Vitabiotics is widely acknowledged as leaders in innovation and in 2018 became the first vitamin company to twice receive the Queen’s Award for Innovation, awarded for its ground breaking clinical research.

About the role

As part of our commitment to innovation and development, we are looking for a Credit Controller to join our forward-thinking team.

In this key role, you will work closely with clients and internal teams to ensure prompt payment, resolve queries, and maintain positive relationships.

Responsibilities will include…

  • Download and reconcile the bank statement data
  • Download and allocate customer payments
  • Review and challenge customer debit note/ shortage claims
  • Ensure all sales invoices posted correctly
  • Send out monthly statements to customers
  • Liaise with key customer contacts to ensure smooth cash collections
  • Prepare monthly customer and debtor reports for head of finance
  • Assist the AP team posting invoices as and when needed
  • Bank reconciliations
  • Ensure sales prices correct
  • Reconcile Stripe and PayPal accounts
  • Post any sales for China division

Requirements

Essential

  • Part Qualified or some AAT training
  • Understand double entry and general accountancy
  • Strong communication skills

 

Desirable

  • Using SAP B1 or similar ERP
  • ACCA/CIMA/AAT qualified

Benefits

  • Competitive annual leave package (24 days plus bank holidays – increases to 27 days after 5 years’ service).
  • Bupa dental cover.
  • 50% staff discount on all Vitabiotics products.
  • Staff skills training.
  • Health and wellbeing programme.
  • Pension contributions.
  • Sick pay support.
  • Free onsite parking.
  • Enhanced maternity or paternity leave.
  • Company events.
  • Fresh fruit and snacks.
  • 2 Charity days a year
Posted 2025-06-06

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