Temporary customer service administrator
- Respond to customer queries via email, phone, and other communication channels promptly.
- Handle complaints with professionalism and escalate issues where necessary.
- Maintain accurate customer records and update databases as required.
- Provide detailed information about products or services to customers.
- Collaborate with internal teams to resolve customer concerns efficiently.
- Assist with administrative tasks related to customer service operations.
- Contribute to improving customer satisfaction by suggesting process enhancements.
- Ensure compliance with company policies and procedures during all interactions.
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