Sales Assistant - Luxury Womenswear

Job Title: Sales Assistant - Luxury Womenswear Location: London - Luxury Department Store Salary: £28,000 per annum + Team Commission Job Summary: An opportunity to join a refined, design-led womenswear brand, known for its timeless silhouettes, natural fabrics, and artisanal craftsmanship. As a Sales Assistant, you will deliver an exceptional and understated client experience. This role suits someone who values quality, discretion, and a slower-paced, consultative approach to luxury fashion retail. Key Responsibilities: Greet clients with warmth and professionalism, offering a calm and attentive shopping environment. Provide thoughtful styling advice and guidance, rooted in a strong understanding of fabrics, shapes, and the brand's aesthetic. Build meaningful, long-term relationships with clients by offering consistent and personalised service. Maintain the visual presentation of the space to reflect a clean, minimal, and elegant environment. Handle garments with care, ensuring that displays are always tidy, well-presented, and aligned with brand standards. Support stock accuracy by following correct handling, replenishment, and storage processes. Use CRM tools to register client details, preferences, and follow-up opportunities. Assist with in-store events, private client appointments, and seasonal product changes. Respond to customer concerns with sensitivity and professionalism. Collaborate with your team and support store leadership in achieving sales and service goals. Experience Required: 2-3 years of experience in luxury retail, ideally womenswear. A genuine interest in design, craftsmanship, and natural, high-quality materials. Ability to build rapport with a discerning and loyal client base. Calm, respectful, and service-focused approach to sales. What's on Offer: £28,000 per annum + team-based commission Staff discount across collections Opportunities for growth within a respected, design-led fashion brand Supportive environment with ongoing training and product knowledge sessions 360 Talent is a high-end retail recruitment firm, connecting top-tier candidates with leading fashion, beauty, and lifestyle brands worldwide. Explore our latest opportunities and industry insights on our website, and connect with us on LinkedIn, Instagram, Facebook & TikTok!