Night Hospitality Team Member - YHA London Central

Hospitality Team Member

YHA London Central

Permanent, flexible contract

24-40 hours per week

£12.21 per hour plus £1.20 London Living Allowance (applies to all, including those under the age of 21)

As a Night Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA’s staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.

What will you be doing as a Night Team Member?

Our night team members cover a wide range of customer-facing duties throughout the hostel, delivering an excellent service to all guests and visitors so they have a great experience at YHA.

Your day-to-day duties may include:

• Ensuring the security of the hostel
• Working on reception
• Preparing reports
• Ensuring regular hostel inspections
• Carrying out cleaning duties
• Preparing the breakfast service

What Skills and Experience do you need to be a Team Member?

We value lived experience just as much as previous skills and knowledge. We offer a robust induction, ongoing training, and further development, however, some of our roles will have further skills requirements. It’s an advantage but not essential that our night team members have experience volunteering or working with other people. However you will need to be flexible to cover other shifts and tasks.

Duties vary so good communication skills and basic IT skills are advantageous. A food safety qualification is desirable but not essential.

How do you apply?

Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website and someone from the team will help you.

Who are YHA?

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

YHA’s core strategic priority is access for all. It is a fundamental part of our charitable objects and the foundation upon which our 90-year history is built. We’re actively building diverse teams and we welcome applications from everyone.

You can find out more about us by visiting the ‘Working for YHA’ pages of the YHA Jobs website.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

YHA Job Title - Team Member

Keywords: Hospitality Assistant, Team Member, Hospitality Team Member, Nights